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Home Care Services, Scotland 2004

DescriptionNational Figures for Home Care Services provided or purchased by Local Authorties in Scotland
ISBNN/A (Web Only)
Official Print Publication Date
Website Publication DateDecember 15, 2004

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Statistics Release
HOME CARE SERVICES, SCOTLAND 2004

A SCOTTISH EXECUTIVE NATIONAL STATISTICS PUBLICATION

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Introduction

The purpose of this Statistics Release is to present the latest national figures for home care services provided or purchased by local authorities in Scotland. All local authorities in Scotland provide Home Care services which give people the support, practical help and personal care that they need to live as independently as possible in the community.

All figures relate to the week ending 31 March 2004 and are provisional, as such, may be subject to change. The final figures will be published in future publications.

Main points

Comparisons with 2003 show that: -

  • The number of home care clients has increased by 4 per cent this year. The number of hours provided to clients has also increased (by 9 per cent). This has resulted in the overall hours per client increasing from 7.4 in 2003 to 7.8 in 2004 (an increase of 5 per cent).
  • The estimated number of older people (aged 65 and over) receiving intensive home care (more than 10 hours per week) has increased from 15.4 clients per 1,000 population of older people in 2003 to 16.9 in 2004 (an increase of 10 per cent).
  • The proportion of service provided solely by the voluntary and private sectors has continued to increase for the sixth year running. It rose from 22 per cent in 2003 to 25 per cent in 2004 (See Chart 5).

Information collected on home care services shows that: -

  • Nearly a quarter (24 per cent) of all clients received a service of 10 hours or more per week.
  • Just over half of clients (51 per cent) received services on weekdays only. This is down from 58 per cent in 2003. 48 per cent of clients received services on weekdays and at the weekend (up from 40 per cent last year).
  • 56 per cent of services were provided in the morning / early afternoon (between 7am and 2pm).

Chart 1: Home Care Clients and Hours Provided, 1998- 2004

line chart

The groups of people who used home care services in 2004 are similar to last year: -

  • 83 per cent of clients were aged 65 years and over.
  • Gender splits show 70 per cent were female and 30 per cent were male
  • Over four-fifths (81 per cent) of clients had physical disabilities (including frailty associated with ageing).
  • Nearly two-thirds of people using the service (65 per cent) lived alone.

An estimated 12,836 whole-time equivalent home care staff were directly employed by local authorities. They gave 377,811 hours of direct contact. That represents a 5 per cent increase in staffing levels in the past year.

Home Care Services

There was an estimated 548,588 hours of service provided to around 70,014 clients in 2004. The number of clients dropped from 79,294 in 1998 to 64,546 in 2002, but has since increased to 70,014 in 2004 (see Chart 1). Despite an initial fall in 1999, the number of client hours has increased by 37 per cent since 1998. In 1998 and 1999 clients received, on average, 5.1 hours of home care per week. This has risen steadily to 7.8 hours for 2004 (See Annex 2 and Chart 2).

Chart 2: Average Number of Hours Provided per Client, 1998-2004

line chart

The estimated number of older people receiving intensive home care (more than 10 hours per week) has increased over the 6-year period. In 2004, 16.9 clients per 1,000 population aged 65 or over received intensive home care - compared with 15.4 in 2003 and 9.5 in 1998 (See Annex 2).

Chart 3: Clients aged 65+ receiving 10 hours + per 1,000 population aged 65+, 1998-2004

line chart

Of the estimated 70,014 clients who received a home care service provided or purchased by a local authority in 2004, 19 per cent received at least part of their home care service from a private or voluntary provider - compared to 16 per cent in 2003. (See Table 1 and Annex 3).

Chart 4: Number of Home Care Clients by Provider, 1998-2004

bar chart

Chart 5: Hours of Home Care Service by Provider, 1998 - 2004

bar chart

The average number of contact hours per client for those receiving local authority provided services only was 6.3 hours per week, compared to 14.4 hours for those receiving home care from a private or voluntary provider only (See Table 1).

Table 1: Number of Home Care Clients and Hours Provided / Purchased by Provider of Service, 2004

Provider of Service

No. of Clients

Client Hours

Hours per Client

Solely from local authority

56,662

354,613

6.3

Solely from private / voluntary sector

9,458

135,830

14.4

Combination of provision from LA and private / voluntary sector

3,894

58,144

14.9

TOTAL

70,014

548,588

7.8

Source: Home Care Statistical Return H1

135,830 hours were provided to clients receiving home care services solely from the private or voluntary sector. This has increased by 22 per cent since 2003 when 110,999 hours were provided.

Additionally, 58,144 hours (11 per cent) were provided by some combination of local authority, private and voluntary provision (See Table 1 & Chart 5).

The proportion of service provided solely by local authorities has been decreasing steadily from 89 per cent in 1998 to 65 per cent in 2004. The majority of this decrease is due to the increase in service provided or purchased solely from the voluntary and private sectors (see Annex 3).

Profile of Clients Receiving Home Care Services

Approximately 81 per cent of clients receiving home care services provided or purchased by local authorities were people with physical disabilities (including frailty associated with ageing). An estimated 70 per cent of clients were female and 83 per cent of all clients were aged 65 years or over (See Table 2). 5 per cent of home care clients were classified as being in 'other vulnerable groups'.

Table 2: Age, Client Group and Gender of Clients Receiving Home Care Services, 2004

Client Group

Age Group

TOTAL CLIENTS

0-64

65-74

75-84

85+

People with Dementia

210

450

1,550

974

3,184

People with Mental Health Problems

1,320

503

716

396

2,935

People with Learning Disabilities

1,849

220

92

30

2,191

People with Physical Disabilities (includes frailty associated with ageing)

5,771

9,333

23,100

18,557

56,761

People with HIV or AIDS, alcohol or drug problems

290

142

94

25

551

Carers of dependent people in groups above

146

45

44

19

254

Carers/children not in groups above

770

12

6

6

794

People in other vulnerable groups

1,869

399

596

480

3,344

Male

5,448

4,064

7,089

4,280

20,881

Female

6,777

7,040

19,109

16,207

49,133

TOTAL CLIENTS

12,225

11,104

26,198

20,487

70,014

Source: Home Care Statistical Return H1

Approximately 65 per cent of clients in receipt of a home care service were living alone; an additional 12 per cent were living in households where 2 or more people received the service (See Table 3).

Table 3: Living Arrangements of Clients Receiving Home Care Services

Living Arrangements

Number of clients

%

Living alone

45,828

65

Two or more clients in household

8,624

12

In other living arrangements

15,562

22

TOTAL CLIENTS

70,014

100

Source: Home Care Statistical Return H1

Levels and Timing of Home Care Services Provided

24 per cent of clients of home care services received at least 10 hours of service provided or purchased by a local authority in 2004. This has increased by 1 per cent since 2003 (See table 4). This percentage has gradually increased over the last 7 years. The number of clients receiving less than 4 hours has decreased over the same period (See Chart 6). This indicates a gradual shift towards a more intensive level of service.

Table 4: Number of Home Care Clients by Level of Service Received

Level of Service

Number of Clients

%

Less than 1 hour

3,303

5

1 hour to less than 2 hours

11,770

17

2 hours to less than 4 hours

17,636

25

4 hours to less than 6 hours

9,077

13

6 hours to less than 8 hours

7,012

10

8 hours to less than 10 hours

4,376

6

10 hours to less than 15 hours

8,305

12

15 hours to less than 20 hours

3,993

6

20 hours or more

4,542

6

TOTAL CLIENTS

70,014

100

Source: Home Care Statistical Return H1

Chart 6 Level of Service 1998-2004

bar chart

Chart 7 and Table 5 illustrate the provision of home care services by time of day and part of week.

51 per cent of clients received a home care service on weekdays only. This figure has been decreasing since 1999 when it stood at 80 per cent (see Annex 6). The number of clients receiving a service during both weekdays and weekends has increased to a maximum since 1998 of 48 per cent. Only 1 per cent received services at the weekends only (See Chart 7).

Chart 7 Home Care by Part of Week 1998-2004

bar chart

56 per cent of hours of service were delivered in the morning / lunchtime period, i.e. between 7am and 2pm. This is down from 66 per cent in 2003. An additional 21 per cent were delivered in the evening / overnight period, i.e. between 7pm and 7am. This is up from 16 per cent in 2003 (See Table 5).

Table 5: Provision of Home Care Service Hours by Time of Day and Part of Week

Part of week

Morning/ Lunch 7am to 2pm

Afternoon/ Early Evening 2pm to 7pm

Evening 7pm to 10pm

Over-night 10pm to 7am

Total

Weekdays only

105,269

21,860

6,936

1,685

135,751

Weekends only

1,582

594

241

87

2,505

Weekday & Weekend

202,497

99,246

83,039

25,550

410,332

Total

309,349

121,700

90,217

27,322

548,588

Source: Home Care Statistical Return H1

Staff Providing Home Care Services

There were 12,836 whole-time equivalent (WTE) staff employed within Scottish local authorities to provide home care services. This has increased by 5 per cent since 2003 (12,256 WTE staff). They provided a total of 377,811 direct contact hours (See Table 6).

Table 6: Local Authority Employed Home Care Staff

All Home Care Staff

2004

No. of Full-time staff

2,580

No. of Part-time staff

17,097

No. of WTE Part-time staff

10,256

Total WTE staff

12,836

Total direct client contact hours

377,811

Source: Home Care Statistical Return H1

For local authority staff providing home care services, the average number of client contact hours per whole-time equivalent staff was estimated to be 29.4 hours in 2004. The average standard working week for corresponding staff was around 37 hours.

Equivalent information on staffing within private and voluntary organisations providing home care services is not available.

Background Information on the Collection of Home Care Services

Data was collected with respect to the week ending 31 March 2004, although some local authorities provided information for a different week, which was thought to be more typical.

A revised home care statistical collection was introduced in 1998. Local authorities are asked to provide details of all home care services provided by their own staff, and in addition, services bought in from other local authorities, and private / voluntary organisations.

A return was received from each local authority in Scotland, except Eilean Siar. Eilean Siar 2003 figures were carried forward this year. A small amount of information on the number of client/hour data had to be estimated for some local authorities. Five local authorities had difficulty in providing information on the gender of clients. Gender splits were included in the return for the first time in 2002. Care should therefore be taken when interpreting figures in this area of provision as a considerable amount of data has been estimated.

It should be noted that when comparing the 2003 and 2004 releases, a more up to date set of figures has been used for the 2004 release.

Total hours may not add up to the sum of components due to rounding.

Unpaid carers also provide help and care for disabled and older people. Information on carers is available in Chapter 6 of 'Scottish Community Care Statistics'.

Further Information

Further details and analysis of the data presented in this Statistics Release are available on request from the address given below. The Statistics Release is available on the Internet by accessing the Scottish Executive web site ( www.scotland.gov.uk).

Information at a disaggregate local authority level showing number of clients receiving a service and number of hours service provided or purchased is shown in annex 1 to this Statistics Release.

Social Work Statistics
Room 3.WR
St Andrew's House
Edinburgh
EH1 3DG
Contact: Steven Gillespie
Tel: 0131 244 3777
E-mail: SWStat@scotland.gov.uk

This statistics release was published on 15 th December 2004.

ANNEX 1: Total Number of Home Care Clients and Hours of Service Provided by Local Authority, 2002-2004

Local Authority

Number of clients receiving a service

Total hours of service provided or purchased by LA

2002

2003

2004

2002

2003

2004

Aberdeen City

2,779

2,514

2,904

15,585

12,426

17,090

Aberdeenshire

1,867

1,874

1,939

20,365

19,444

20,193

Angus

1,740

1,778

1,810

6,031

5,855

6,329

Argyll & Bute

957

965

1,060

7,334

7,814

8,527

Clackmannanshire

648

680

700

5,251

6,169

6,467

Dumfries & Galloway

1,755

2,048

2,050

22,647

21,443

27,753

Dundee City

2,166

1,886

1,870

9,891

8,610

9,047

East Ayrshire

1,361

1,444

1,706

10,336

11,790

17,021

East Dunbartonshire

1,013

1,029

1,172

5,272

5,499

6,185

East Lothian

1,267

1,128

1,451

6,522

7,506

16,109

East Renfrewshire

939

884

965

5,974

6,000

6,951

Edinburgh, City of

5,958

6,084

5,963

32,701

36,087

39,011

Eilean Siar

768

765

765

4,937

5,864

5,864

Falkirk

2,098

2,010

2,006

13,275

13,633

14,247

Fife

5,629

6,082

6,875

25,348

26,962

34,258

Glasgow City

8,789

9,040

9,102

87,026

96,206

84,011

Highland, The

2,670

3,055

2,957

12,769

14,750

15,275

Inverclyde

1,255

1,104

1,137

7,285

7,012

15,265

Midlothian

1,113

1,084

1,201

6,898

7,095

7,289

Moray

1,119

1,205

1,360

7,176

8,016

9,261

North Ayrshire

1,301

1,491

1,692

9,721

12,811

13,106

North Lanarkshire

3,408

4,370

4,394

31,995

47,678

39,573

Orkney Islands

516

428

511

2,887

2,645

2,811

Perth & Kinross

1,532

1,618

1,559

6,868

9,039

10,211

Renfrewshire

2,098

2,169

1,814

15,517

17,376

15,609

Scottish Borders

1,553

1,686

1,724

9,625

10,985

11,432

Shetland Islands

553

545

529

3,224

2,793

2,995

South Ayrshire

1,298

1,471

1,723

13,880

17,611

23,494

South Lanarkshire

2,326

2,568

2,709

19,065

22,166

26,461

Stirling

1,015

848

982

8,527

7,413

11,990

West Dunbartonshire

1,647

1,834

2,065

11,136

13,534

15,941

West Lothian

1,408

1,579

1,319

7,690

8,798

8,812

SCOTLAND

64,546

67,266

70,014

452,758

501,030

548,588

Source: Home Care Statistical Return H1

ANNEX 2: Number of Home Care Clients and Hours Provided/Purchased, 1998-2004

Year at 31 st March

1998

1999

2000

2001

2002

2003

2004

No. of Clients

79,294

74,058

70,210

65,533

64,546

67,266

70,014

Client Hours

401,227

375,299

393,071

394,567

452,758

501,030

548,588

Hours per Client

5.1

5.1

5.6

6.0

7.0

7.4

7.8

Clients aged 65+ receiving 10 hours+ per 1,000 population aged 65+

9.5

9.7

11.2

12.3

13.9

15.4

16.9

Source: Home Care Statistical Return H1

ANNEX 3: Home Care Clients by Level of Service, 1998-2004

Level of Service

Year at 31 March

1998

1999

2000

2001

2002

2003

2004

Less than 1 Hour

7,568

7,462

2,908

3,070

2,267

2,293

3,303

1 Hour to Less than 2 Hours

18,080

16,077

14,240

11,867

11,816

12,526

11,770

2 Hours to Less than 4 Hours

22,273

20,725

20,836

18,837

17,634

17,442

17,636

4 Hours to Less than 6 Hours

12,345

11,255

11,404

10,017

9,286

9,074

9,077

6 Hours to Less than 8 Hours

5,460

5,581

6,214

6,338

6,214

6,661

7,012

8 Hours to Less than 10 Hours

4,786

3,841

4,008

3,626

3,774

4,081

4,376

10 Hours to Less than 15 Hours

4,857

5,147

6,082

6,798

7,393

7,786

8,305

15 Hours to Less than 20 Hours

2,127

2,169

2,576

2,781

3,177

3,565

3,993

20 Hours or More

1,798

1,801

1,942

2,199

2,985

3,838

4,542

TOTAL CLIENTS

79,294

74,058

70,210

65,533

64,546

67,266

70,014

Source: Home Care Statistical Return H1

ANNEX 4: Distribution of Clients by Level of Service, 1998-2004

Level of Service

Year at 31 March

1998

1999

2000

2001

2002

2003

2004

More than 10 hours

11%

12%

15%

18%

21%

23%

24%

Between 4 and 10 hours

28%

28%

31%

30%

30%

29%

29%

Less than 4 hours

60%

60%

54%

52%

49%

48%

47%

Source: Home Care Statistical Return H1

ANNEX 5: Home Care Clients and Hours Provided by Provider of Service, 1998-2004

Year at 31st March

1998

1999

2000

2001

2002

2003

2004

Number of Clients:

  • Receiving Service Solely from Local Authority

74,198

68,116

63,271

57,219

55,513

56,342

56,662

  • Receiving Service Solely from Private / Voluntary Sector

2,896

4,131

4,590

5,578

6,178

7,549

9,458

  • Receiving Service from a Combination of LA and Private / Voluntary Sector

2,200

1,812

2,349

2,736

2,855

3,375

3,894

Distribution of Clients:

  • Receiving Service Solely from Local Authority

94

92

90

87

86

84

81

  • Receiving Service Solely from Private / Voluntary Sector

4

6

7

9

10

11

14

  • Receiving Service from a Combination of LA and Private / Voluntary Sector

3

2

3

4

4

5

6

Number of Hours:

  • Receiving Service Solely from Local Authority

357,675

322,482

321,775

306,691

332,996

344,315

354,613

  • Receiving Service Solely from Private / Voluntary Sector

25,364

30,371

39,713

55,098

83,372

110,999

135,830

  • Receiving Service from a Combination of LA and Private / Voluntary Sector

18,187

22,445

31,598

32,778

36,390

45,716

58,144

Distribution of Hours:

  • Receiving Service Solely from Local Authority

89

86

82

78

74

69

65

  • Receiving Service Solely from Private / Voluntary Sector

6

8

10

14

18

22

25

  • Receiving Service from a Combination of LA and Private / Voluntary Sector

5

6

8

8

8

9

11

Source: Home Care Statistical Return H1

ANNEX 6: Provision of Home Care Service, Clients by Part of Week, 1998-2004

Year at 31 March

1998

1999

2000

2001

2002

2003

2004

Clients:

Weekend and Weekday

14,886

13,359

18,910

18,585

22,756

27,199

33,304

Weekend Only

3,623

572

600

549

547

1,309

710

Weekday Only

60,786

55,538

50,700

46,399

41,243

38,758

36,000

Total

79,294

69,469

70,210

65,533

64,546

67,266

70,014

Distribution of Clients:

Weekend and Weekday

19%

19%

27%

28%

35%

40%

48%

Weekend Only

5%

1%

1%

1%

1%

2%

1%

Weekday Only

77%

80%

72%

71%

64%

58%

51%

Total

100%

100%

100%

100%

100%

100%

100%

Source: Home Care Statistical Return H1

ANNEX 7: Local Authority Employed Home Care Staff, 1998-2004

All Home Care Staff

Year at 31 March

1998

1999

2000

2001

2002

2003

2004

No. of Full-time Staff

720

743

813

682

809

2,119

2,580

No. of Part-time Staff

19,034

19,125

17,922

17,576

17,375

17,175

17,097

WTE of Part-time Staff

9,361

9,414

9,242

9,327

9,744

10,137

10,256

Total WTE staff

10,081

10,157

10,055

10,009

10,553

12,256

12,836

Total direct client contact hours

352,470

333,204

341,296

323,106

349,887

368,222

377,811

Source: Home Care Statistical Return H1

Page updated: Wednesday, May 17, 2006