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Covering Letter
1. Background and consultation
2. Introduction 2.1 Risk Management of HAI 2.2 The Human Factor
3. NHSScotland model for organisational risk management 3.1 Introduction to the process 3.2 Stage 1: Identification 3.3 Stage 2: Evaluation 3.3.1 Likelihood 3.3.2 Consequences 3.4 Stage 3: Plan and control 3.4.1 Control Levels 3.4.2 Risk Control Plan 3.4.3 Control Group and Control Level 3.4.4 Risk Ranking 3.4.5 The Risk Control Plan or Action Plan 3.5 Stage 4: Resources 3.6 Stage 5: Monitoring & Review 3.7 Summary of this section
4. The wider context of the model
5. Critical Success Factors
ANNEX 1: Human factors and learning from mistakes - the wider contextANNEX 2: Examples of practical applicationANNEX 3: Watt Group risk management matrixANNEX 4: GlossaryANNEX 5: References & BibliographyANNEX 6: Membership of HAI Task Force Working Group 12
Page updated: Thursday, May 25, 2006