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Evaluation of the Public Internet Access Point Initiative

DescriptionEvaluation of the Public Internet Access Point Initiative, a key strand of the Executive's Digital Inclusion Strategy.
ISBNN/A (Web Only)
Official Print Publication Date
Website Publication DateAugust 04, 2004

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Evaluation of the Public Internet Access Point Initiative

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Table of Contents

1 Introduction
1.1 Digital inclusion strategy
1.2 Aims & Objectives
1.3 Progress
1.4 Evaluation Approach
1.5 Report Structure

2 Meeting objectives
2.1 Have they widened public internet access?
2.2 Awareness of Public Internet Access
2.3 Other Internet access
2.4 Have PIAPs reached disadvantaged groups?
2.5 Are the PIAPs raising ICT literacy?

3 How are they being used?
3.1 User profile
3.2 Support Needs
3.3 PIAP use
3.4 Users Views on the service

4 Hosts' experiences
4.1 Views on running an access point
4.2 Marketing & Publicity
4.3 Staff confidence with ICT and training needs
4.4 Sustainability

5 Value of the approach
5.1 Meeting Objectives
5.2 Value for Money
5.3 Deadweight, displacement and leakage

6 Conclusions & Recommendations
6.1 Conclusions
6.2 Recommendations

hall aitken
Economic Development l Social Inclusion l Labour Market Analysis l European Affairs

Evaluation of the Public Internet Access Point Initiative
May 2004

hall aitken

Client

Scottish Executive

Client Contact

Alison Morris

Title

Evaluation of the Public Internet Access Point Initiative

Version

First Draft

Date

May 2004

HA Contact

Denis Donoghue
Direct Line: +44 (0) 141 225 5502
Email: denis.donoghue@hallaitken.co.uk

HA Addresses

Hall Aitken
Baltic Chambers, 50 Wellington Street, Glasgow G2 6HJ, UK
Telephone: +44 (0) 141 204 3183
Fax: +44 (0) 141 221 2953
Email: haa@hallaitken.co.uk

205 rue Belliard, B-1040 Brussels
Telephone: +32 2 230 0918
Fax: +32 2 231 1262
Email: hall.aitken@chello.be

Website: www.hallaitken.co.uk

File Location

F:\Projects\758 - PIAP evaluation\Reporting\Final report\final report in progress 3-04.doc

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Page updated: Friday, March 31, 2006