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Minister's ForewordCase Study 1Benefits from the Central Heating Programme and the Warm Deal in Scotland 2002/2003Description and history of the Warm DealDescription and history of the Central Heating ProgrammeResults of the Central Heating ProgrammeDescription of properties improved under the Central Heating ProgrammeEffect of Central Heating Programme improvementsHeating costs for pensionersCase Study 2The Warm DealCharacteristics of properties improved by EAGAEffect of improvementsDifferences between urban and rural areasThe relative benefits of the Central Heating Programme and the Warm DealCentral Heating Programme: Benefit Entitlement CheckThe effects of energy adviceCast Study 3Cumulative benefits 1 April 1999 - March 2002
Appendices
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