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Developing Local Outcome Agreements for the Better Neighbourhood Services Fund

APPENDIX A: SAMPLE LOCAL OUTCOME AGREEMENT

BETTER NEIGHBOURHOOD SERVICES FUND
LOCAL OUTCOME AGREEMENT (SAMPLE)

[Please note that words in italics are points of clarification and not intended as part of the LOA]

Vision

1. As set out in its Community Plan, the vision for XXX is that "by 2010 XXX will be a thriving, safe and forward looking community that provides opportunities for all and cares for its people and its environment". The Plan includes a number of core aims, linked to the Scottish Executive's social justice targets, one of which - to create safe places to live, work and play - is particularly relevant to this Local Outcome Agreement:

2. The Better Neighbourhoods Services Fund is expected to contribute towards the achievement of these aims in the deprived neighbourhoods of A, B, C. The selection of areas/client groups, services to be improved and outcomes and outputs were agreed with local community planning partners and the communities involved. Annex ... provides further details of these.

• For the Annex you should draw on your outline proposal for this Annex, which should include a brief rationale for the choice of area/client group, number of people targeted and the consultation process you followed to agree services to be targeted and outcomes].

Headline Outcomes

3. The outcomes which are expected to be achieved are:

3.1 A reduction in the number of crimes committed by ..%, from x to y by 2003/4.

3.2. An increase in reported crime as part of overall committed crime by ...%, from x% of all crimes to y% by 2003/4.

3.3 Doubling the proportion of people who describe their neighbourhood as a "safe" place to live by 2003.

• It is for Councils to decide on the appropriate number of outcomes, which will depend on the nature/range of the pathfinder. The key is to identify an appropriate range of outcomes, in consultation with local people themselves. The more outcomes, the more baseline data which will need to be collected, and the more indicators which will need to be monitored.
• As in the above example, preferably outcomes should include a mixture of "harder" and "softer" outcomes, the latter covering changes in community attitudes and perceptions of services.
• Outcomes and outputs (see below) should be SMART.
• The above outcomes are for illustration only. If your BNSF pathfinder will actually use crime targets as outcomes, these should be tied to those that the police are using.
• If a pathfinder covers different outcomes in different communities or communities of interest, it may be easier to produce separate LOAs for each.
• Where progress is stated as x% you will need to clarify if this is x% of current level or x percentage points improvement. Some interim proposals have not made this clear.

Outputs (Implementation strategy)

4. The following outputs will be delivered:

4.1. Deployment of neighbourhood wardens in A, B and C;

4.2. Installation of CCTV cameras in areas in A, B and C;

4.3 Successful establishment of youth centres catering for young people in A, B and C;

4.4 Successful establishment of estate management committees in A, B and C;

Baseline

5. This is as follows:

5.1 Committed crime: The number of crimes committed in 2000 was x in AA community, y in BB community and z in CC community. The target is to reduce the number of crimes by 5% to x-5% in AA, y-5% in BB, z-5% in CC by 2003/4. Source: police/local crime surveys.

5.2 Reported crime: In 2000, x% of all crimes committed were reported to the police. This figure will be increased by y% points to z% by 2003/4. Source: police/local crime surveys.

5.2 Attitudes: In 2001, x% of people surveyed in AAA community described their community as "safe"; y% in BBB community and z% in CCC. Source: focus groups/panels/surveys/estate management committees

• It is likely that some Councils will not have been able to collect all the necessary baseline data by end-October 01, when the LOA has to be submitted. In this case, Councils should include an appendix identifying the limitations in the data, the steps to be taken to address these with a timescale for collection and the date by which the data will be provided to the Executive.
• When specifying years, you need to be clear whether these are calendar or financial - not always clear in outcome proposals.

Progress towards achieving outcomes and outputs

6. At the end of 2001/2 we expect to have achieved:

• recruitment and deployment of all neighbourhood wardens
• installation of all CCTV cameras
• establishment of youth centre in A community, providing a range of services
• establishment of estate management committees in all 3 neighbourhoods
• reduction in committed crime by …% from baseline
• increase in resident satisfaction with safety of neighbourhoods

7. At the end of 2002/3 we expect to have achieved:

• establishment of youth centre in B and C communities, providing a range of services
• reduction in committed crime by …% from baseline.
• increase in reported crime by ...% from baseline.
• further increase in resident satisfaction with safety of neighbourhood.

Monitoring and Evaluation

8. Anticipated outcomes and outputs will be monitored and reviewed on a regular basis at a neighbourhood level through:

• monthly meetings of estate management committees
• six-monthly focus groups
• annual household surveys
• local crime survey
• community planning thematic working groups.

9. An annual report will be prepared for the Scottish Executive which sets out progress towards the achievement of outcomes and outputs, as set out above, and highlights key lessons (positive and negative) emerging from the pathfinder.

• In this section (or in an Annex), we will expect to see evidence that the community/client group will be involved in ongoing monitoring and review of this agreement.]

Resources

10. BNSF funds will be used as follows:

Table 1: BNSF projects in Local Authority X: summary of resources

Annex ... provides details of the resources going into the areas/client groups by the Local Authority and community planning partners.

• It may not be possible to have completed this exercise by end-October, but as much data as is available should be provided, together with a timetable for its collection and presentation to the Executive].

Annexes

• The following annexes are required:
• • Rationale for selection of communities/client groups, numbers, and consultation process . [ If geographic focus, please include maps of BNSF areas (showing SIP and non-SIP areas) and postcodes of BNSF areas].
  • Key resources going into area/client group by local authority and community planning partners.

• The following annexes should also be provided, if appropriate:
• • More detail on gaps in baseline data and timetable, process for collection
  • Any other annexes you feel are necessary to allow a full evaluation of the BNSF pathfinder.

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