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Protecting Children and Young People: Framework for Standards
Standard 7
Agencies work in partnership with members of the community to protect children
1 Professionals and agencies make children aware of their right to be safe and to be protected.
2 Agencies provide information about:
- what professionals do to protect and care for children; and
- who to contact when parents and members of the community have concerns and how to do this.
3 Agencies work with parents and the public to:
- raise awareness about and promote the safety and protection of children;
- support vulnerable families and raise children's confidence and self-esteem;
- advise on how the community can help in the protection of children; and
- have strategies in place to do so.
4 When members of the public raise concerns about children, agencies and professionals make sure that:
- these are considered seriously;
- any necessary action to protect each child is taken;
- explanation is given on how concerns, including anonymous or confidential concerns, will be treated;
- there are feedback arrangements to indicate that action has been taken; and
- advice is given on how the person who raised the concern may be able to continue to help to protect the child.
5 Agencies with a statutory responsibility for the protection of children have systems in place to allow personal contact with a professional 24 hours a day, 7 days a week, and can demonstrate that help or advice is available when parents or members of the community seek their help.
6 Agencies and professionals teach children how to keep themselves safe and encourage them to do so.
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