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Protecting Children and Young People: Framework for Standards
Standard 1
Children get the help they need when they need it
1 Professionals can demonstrate that they:
- prevent abuse by supporting vulnerable families and tackling problems early;
- respond to the concerns of each child and their parents;
- provide help promptly;
- respond to changing circumstances; and
- make sure the most effective alternative is found when the ideal service is not available.
2 Professionals:
- work together to assess needs and risks;
- share information;
- jointly plan; and
- demonstrate that services are provided in a co-ordinated way.
3 When in need of help, a child has a named person within an agency as their main contact.
4 When more than one agency is involved in providing help, one professional is identified to take the lead role in co-ordinating assessments, plans and reviews.
5 Professionals and agencies help parents to meet their children's needs but also ensure that each child receives the necessary help if their parents cannot, or will not, accept help on their behalf.
6 Professionals record and take account of:
- any disabilities of any family member which might influence the kind of help or care provided for each child; and
- each child or family's ethnic, religious, cultural and linguistic background.
7 In addition to meeting immediate need, professionals identify and provide the help needed to enable children to overcome the longer-term effects of abuse or neglect. The provision of necessary help will not be delayed pending legal or other processes.
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