Details of key contact |
Name | ……………………. | Designation | …………………….. |
Organisation | ……………………………………………………………………….. |
Address | ……………………………………………………………………….. |
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Tel no. | ……………………. | Fax no. | …………………….. |
E-mail | ……………………………………………………………………….. |
1. Examples of the involvement of older people in planning, development, monitoring and evaluation. |
1a | . In what ways do (a) your authority and (b) other community planning partners involve older people, older people's organisations or organisations which are concerned with older people's issues in the planning, development, monitoring and evaluation of public services? |
1b | We would like to ask you more about one of the examples you have given above. Please choose one that you consider to be noteworthy and answer the questions below. Example chosen……………………………………………………………………. What methods of involvement were used? Who was involved? (think of older members of the public, representatives of organisations led by older people, representatives of organisations working for and with older people) |
What was your working definition of 'older person'? |
How were these people identified or chosen as potential participants in involvement activities? |
Was the involvement mechanism a one-off or part of an ongoing process and if ongoing what was the frequency? |
Did the involvement activity address particular themes? |
Why was this particular method or mechanism chosen? |
Can you give examples of the ways that this involvement has influenced the outcomes of planning, development, monitoring or evaluation of public services? |
2. Lessons learned about involving older people |
2a. | What barriers have you identified to the involvement of older people in the planning, development, monitoring and evaluation of public services? |
2b | In what ways can older people best be encouraged and supported to be involved in planning, development, monitoring and evaluation processes? |
2c. | Are there any other issues that need to be considered when involving older people in the planning, development, monitoring and evaluation of public services? |
3. Involving 'hard to reach' groups. |
3a. | What steps have been taken to involve older people from disadvantaged or 'hard to reach' groups in the planning, development, monitoring and evaluation of public services? (this may include, for example, older minority ethnic community members, frail or 'housebound' older people, older people with mental health problems, disabled older people, economically disadvantaged older people, geographically isolated older people or people living in care homes). |
3b. | What particular issues has this raised and what have you learned from this? |
4. Capacity building for involvement |
4a. | Has any work been carried out to identify the best ways of supporting older people and their organisations to be involved in shaping public services? | 
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If yes, what support and training needs did this identify? | |
4b. | Have any initiatives been put in place to support or train older people to achieve more effective involvement? | |
If yes, please give details | |
4c. | Have any initiatives been put in place to support or train staff to achieve more effective involvement of older people? |
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If yes, please give details | |
4d.? | If you answered yes to 4b or 4c please describe the impact that these initiatives have had |
5. Use of resources to support involvement |
What resources do you consider to be needed for the effective involvement of older people? (for example, people, time, money, buildings) |
6. Maintaining and developing community involvement |
6a | . Has your local authority developed a formal strategy for involving community members in shaping public services? |
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(If a strategy exists, would it be possible to receive a copy) | |
6b. | If a community involvement strategy exists, does it specifically address the involvement of older people? |
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Please give examples | |
6c. | If the strategy does address the involvement of older people, what issues have you faced while implementing this involvement strategy? |
6d. | What steps have been taken to alert older people and their groups and organisations to opportunities to shape public services? |
6e. | Is there a system for regularly reviewing community nvolvement in shaping public services? |
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If yes, what issues or gaps has the review system highlighted? |
6f. | How do you ensure that there are equal opportunities for all citizens to be involved or have a say in the shaping of public services? |
7. Future plans |
What are your plans for further developing the involvement of older people and the organisations which work with or for older people in the future? (please give timescales if possible) |
OTHER CONTACTS OR EXAMPLES OF INVOLVEMENT |
Finally, are you aware of any other initiatives to involve older people in your area which you were not able to give information about but to which you would like to draw our attention. (Please details) |