The Scottish Government

2004

CONTENTS

ACKNOWLEDGEMENTS

CHAPTER ONE Summary

Main findings
Introduction
Methodology
Findings
Conclusions

CHAPTER TWO background
Introduction
Context

CHAPTER THREE Research objectives and methodology
Research objectives
Methodology
Reflections on methodology

CHAPTER FOUR Findings
Sources of data
Current approaches to the involvement of older people
The process and outcomes of involvement
Building capacity for further involvement of older people
Examples of involvement activities across local authorities

CHAPTER FIVE conclusions
Current picture and future plans in relation to the involvement of older people
The principles of effective involvement
Examples of good practice
Improved outcomes
Using the lessons learned

References

Appendix ONE Information about the research organisations
Appendix TWO Telephone questionnaire
Appendix THREE Research objectives and methodology

ACKNOWLEDGEMENTS

The researchers would particularly like to thank all of the older people and professionals who took part in the study.

Thanks go to members of the study's advisory group:

Finally, we are grateful for the comments of Dr. Alan Barr and Jo Kennedy of the Scottish Community Development Centre and Professor Margaret Alexander of the Royal Bank of Scotland Centre for the Older Person's Agenda (formerly the Scottish Centre for the Promotion of the Older Person's Agenda).