| Description | The first round of the Modernising Governmetn Fund aimed to support innovative solutions within the public sector that provide a better service to the citizens of Scotland |
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| ISBN | 0-7559-0941-0 |
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| Official Print Publication Date | |
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| Website Publication Date | November 04, 2003 |
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Modernising Government Fund: Round 1: Final Report
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MODERNISING GOVERNMENT FUND
Project Reports
Contents
Ministerial Foreword
Background
Summary of the Modernising Government Fund Projects
Modernising the Infrastructure
Angus.Net
Digital Highland
Modernising Services - e-Care Systems, Standards and Protocols
e-Care
Social Care Data Standards
Local e-Care Projects
Shared Technology Architecture
SSA Service to Older People
SSA Occupational Therapy
Joint Equipment Store
Children's Services
e-Care - What next?
Modernising Business Processes
Electronic Service Delivery in Context
Customer Relationship Management
A Corporate Approach
Utilising the Common Infrastructure
One-Stop Shop
Contact Centre
Services Online
Geographical Information
Customer Services Staff
Performance Measures
The Citizen's Smartcard
Modernising Business Processes - What Next?
Modernising Our Communities
e-Citizens
Small Communities
e-Neighbourhood
The Wider Community
The Community Portal
Island Communities
e-Communities - What Next?
Some Key Client Groups
Developing Skills for Older People
Younger People - Dialogue Youth
Key Client Groups - What Next?
Modernising Cities - the e-City
Access Glasgow - Edinburgh Smart City
Community Initiatives
Diversity
Mobile Communications
e-Cities - What Next?
e-Business, e-Procurement and e-Commerce
e-Business Services
The National e-Procurement Model
Student Awards Online
Electronic Delivery of Legal Aid
Electronic Grants for Farmers
e-Procurement - What next?
ANNEX A - Funding Allocations
ANNEX B - MGF Contacts
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