| Description | A survey of Scottish SMEs conducted in Autumn 2002. Survey collected information on SME characteristics, concerns, barriers to growth and experience of government support. |
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| ISBN | N/A (Web Only) |
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| Official Print Publication Date | |
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| Website Publication Date | September 25, 2003 |
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2003 | SMALL BUSINESS SERVICE NATIONAL OMNIBUS SURVEY SCOTLAND: AUTUMN 2002 Project team: Darren Cannan, Carey Chow, Joyce Foolchand, Sarah Mackey, Serena Parkash, Natalie Strange, Deborah Waldron and John Woodhead
Researchers
Project Co-ordinators: Suki Johal & Shamima Begum
Project Manager: Elena Argirova
Project Directors: Charles Michaelis & Kathryn Smith |
This document is also available in pdf format (852k) CONTENTSCHAPTER ONE: INTRODUCTION
1.1 OBJECTIVES
CHAPTER TWO: SUMMARY OF RESULTS
2.1 FINDINGS
2.1.1 Characteristics of small businesses in Scotland
2.1.2 How well are they doing?
2.1.3 Obstacles to success of the business
2.1.4 Use of external advice
2.1.5 How do Growing businesses differ?
2.2 METHODOLOGY
CHAPTER THREE: METHODOLOGY
3.1 SAMPLE FRAME
3.2 QUESTIONNAIRE
3.3 RESPONSE RATE FOR THE SURVEY
3.4 SIZE OF BUSINESS
3.5 WEIGHTING
3.6 QUALITATIVE DATA
3.7 CONFIDENCE IN THE RESULTS
3.8 CHARACTERISTICS OF RESPONDENTS
3.8.1 Gender
3.8.2 Ethnic group
3.8.3 Age
3.8.4 Agreement to participate in further research
3.8.5 Business activity
CHAPTER FOUR: CHARACTERISTICS OF SMES
4.1 AGE OF THE BUSINESS
4.2 ETHNICITY OF THE OWNERS OF THE BUSINESS
4.3 GENDER OF OWNERS
4.4 LEGAL STATUS
4.5 FAMILY BUSINESS
4.5.1 Ownership of family business
4.5.2 Future of family business
4.6 EMPLOYMENT
4.7 MEMBERSHIP OF TRADE BODIES
CHAPTER FIVE: ISSUES FACING SMES
5.1 HEALTH OF THE BUSINESS
5.2 SALES OBJECTIVES
5.3 OBSTACLES TO THE SUCCESS
5.3.1 All obstacles
5.3.2 Greatest obstacle
5.3.3 Administration time
5.4 MARKETS SERVED
5.5 FOREIGN TRADE
5.6 EMPLOYER'S LIABILITY INSURANCE
5.7 LATE PAYMENT
5.7.1 Late payment as a problem
5.7.2 Awareness of late payment legislation
5.7.3 Stop business with late payers
5.8 FINANCE
5.8.1 Raising finance
5.8.2 Sources of finance
5.8.3 Difficulties in obtaining finance
5.8.4 EFFECT ON THE BUSINESS
5.8.5 Refused finance
5.8.6 Business Angels
5.9 ENVIRONMENTAL ISSUES
5.9.1 Importance of environment
5.9.2 Actions taken
5.10 INFORMATION TECHNOLOGY
5.11 ONLINE BUSINESS ADVICE
5.12 ENCOURAGEMENT
CHAPTER SIX: SOURCES OF ADVICE
6.1 USE OF ADVICE
6.2 AWARENESS OF OTHER ADVICE
6.3 SMALL BUSINESS GATEWAY/BUSINESS INFORMATION SOURCE
6.3.1 Awareness
6.3.2 Satisfaction with Small Business Gateway
6.4 OTHER SERVICES
CHAPTER SEVEN: GROWING, STABLE AND SHRINKING BUSINESSES
7.1 CHARACTERISTICS
7.1.1 Statistics
7.1.2 Profile
7.2 BUSINESS ISSUES BY GROWTH
7.2.1 Greatest obstacle
7.2.2 Other business issues
7.3 SOURCES OF ADVICE BY GROWTH
APPENDIX ONE: QUESTIONNAIRE
APPENDIX TWO: SAMPLE FRAME |
The views expressed in this report are those of the researcher and
do not necessarily represent those of the Department or Scottish Ministers.
Further copies of this report are available priced 5.00. Cheques should be made payable to The Stationery Office Ltd and addressed to: The Stationery Office
71 Lothian Road
Edinburgh
EH3 9AZ
Tel: 0870 606 5566
Fax: 0870 606 5588
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