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The Role Of Mediation In Tackling Neighbour Disputes And Anti-Social Behaviour
Appendix 9
Legal Case 45
| 45 |
household | |
tenure | Council |
problem | General disturbance by loud music, verbal abuse, shouting & swearing |
outcome | ASBO |
length | 5m |
meetings/visits | 4.0 |
visit hrs incl travel | 6.0 |
phonecalls/letters | 13.0 |
phonecalls/letter hours | 2.2 |
OOH visits | 4.0 |
OOH x2 at 1.5 incl travel | 16.0 |
OOH rtn miles | 20.0 |
rtn miles | 12.0 |
rtn travel hours | 0.5 |
rtn travel OOH | 0.5 |
casework hours | 24.2 |
admin hours | 3.6 |
total team hours | 27.8 |
total daytime miles | 48.0 |
total OOH miles | 80.0 |
total mileage costs | 44.8 |
total time costs | 555.8 |
total team costs | 600.6 |
solicitor hrs | |
legal admin hrs | |
legal staff costs | |
total case cost | |
Assumptions
Average time spent on daytime meeting or visit to party or neighbours (ex.travel) is one hour.
Average time spent on letter or phonecall is 10 minutes.
Average mileage costs 35 pence per mile.
Average daytime return mileage is 12. Average out of hours return mileage is 20.
Average staff hourly rate 20 (applies to specialist team staff and also other officers - Social work, housing, health professionals, lawyers, police)
Administration of case (to open, close, report, record and discuss the case) requires 15% of the casework hours.
Casework hours are visits + travel + letters/calls + out of hours visits mutliplied by 30 + travel. Two officers attend out of hours visits.
Other Officers' costs are based on 1.5 hours per meeting (30) inc. travel.
Length is time with specialist team from referral to case closed.
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