The Scottish Government

16

17

18

19

20

21

22

23

24

25

26

27

28

household

woman + child

man

man

woman + child

woman + teenagers

man

woman

man

family

man

woman w children

woman w child

woman w child

tenure

council

vol org

council

nk

nk

council

private

council

council

council

council

council

council

notes

assault charges

learning disability

custodial sentence

abuse mostly between partners

reopened twice

alcoholism, custodial sentences, reopened twice

breach of peace, assault charges

mental health social work inv.

defence withdrawn; complainer had mental health services and temp move; nbrs refused mediation

mental health and crim justice social work inv., criminal charges

drugs, criminal charges

refused mediation;mental health inv; sound insulation estimates given; advocacy, GPs, MSP inv.

drugs; criminal charges

problem

shouting, music, verbal abuse

DIY noise

music, shouting, swearing, doors

noise, verbal abuse

music, shouting, swearing

general disturbance by him and associates

music, shouting, doors, dogs

music, shouting, rubbish, property damage, threats

music, shouting, doors, dogs

music, shouting, property damage

music, fighting, shouting, disturbance by visitors

children banging on floor; verbal abuse

shouting, fighting, music, disturbance by visitors

outcome

ASBO and eviction, but already moved to PRS

ASBO

ASBO

improvement, ASBO dropped

ASBO, later breached

ASBO, later breached, eviction

ASBO, breached, pled guilty; evicted

ASBO granted

ASBO granted re man, ongoing re woman

ASBO hearing continued for defence

ASBO granted for her and partner; breached; repossession action; transfer

repossession action; agreed to transfer

repossession action; terminated tenancy and moved

length

23m

10m

15m

17m

to ASBO 12m, to close, 21m

to ASBO 12m, to eviction 3.5 yrs

20m+ ongoing

10m+ ongoing

13m+ ongoing

12m+ ongoing

29m continued for legal aid and defence

24m; delay re legal aid

37m

rtn miles

24

50

4

14

24

50

5

25

40

40

40

55

50

rtn travel hrs

0.7

1

0.3

0.7

0.8

1

0.5

0.8

1.3

1.3

1.5

1.5

1.3

meetings/visits

27

21

3

29

19

22

63

13

38

14

33

35

52

visit duration

27

21

3

29

19

33

63

13

57

14

33

32

64

visit hrs inc travel

45.9

42

3.9

49.3

34.2

55

94.5

23.4

106.4

32.2

82.5

84.5

131.6

phonecalls/letters

181

26

38

62

55

70

138

68

96

50

132

152

108

call/letter hrs

30

4

6

10

9

12

29

11

16

9

22

26

18

OOH visits

?

6

11

?

25

?

25

0

12

18

28

20

OOH visit durtn

4.5

9.3

16.5

20

13

12

18

40

OOH total visit hrs

13.5

27.9

49.5

60

39

0

36

54

120

OOH travel hrs

12

6.6

40

25

0

31.2

0

54

84

52

OOH total hrs

25.5

34.5

89.5

85

0

70.2

0

90

138

172

casework hrs

76.1

71.8

44.7

59.6

132.9

66.7

208.5

34.4

192.6

40.7

194.5

248.5

321.6

admin hrs

7.6

7.2

4.5

6.0

13.3

6.7

20.9

3.4

19.3

4.1

19.5

24.9

32.2

total HIT hours

83.7

79.0

49.2

65.6

146.2

73.3

229.4

37.8

211.9

44.8

214.0

273.4

353.8

total miles

648

1350

56

406

1056

1100

440

325

2000

560

2040

3465

3600

milage costs

292

608

25

183

475

495

198

146

900

252

918

1559

1620

total time costs

1673

1580

984

1312

2923

1467

4587

757

4237

895

4279

5467

7075

total HIT costs

1,965

2,188

1,009

1,495

3,398

1,962

4,785

903

5,137

1,147

5,197

7,026

8,695

meeting officers hrs

25

16

n/k

24

n/k

53

5

2

6

22

12

7

meetings costs

750

480

720

1590

150

60

0

180

660

360

solicitor hrs

4

23

2

35

40

22

legal admin hrs

1

6

1

8

10

6

legal staff costs

215

1240

1870

2150

1190

legal fees

80

80

80

80

80

total legal costs

295

1320

1950

2230

1270

total costs

2,715

2,668

1,009

2,215

3,398

3,552

4,935

1,258

6,457

1,327

7,807

9,616

9,965

4,379

other services involved

SW, rehousing

SW, police

police

SW

police

SW, police, rehsg

SW

SW

SW

SW

SW