| tenure | parties | referrer | nature | mediation type | outcome | length (m) | office/mediators time | time dec | time -1h | time cost actual | cost if all paid |
51 | Council, PR | couple, woman | police | loud music, shouting, swearing, verbal abuse | shuttle | agreement | 2 | 19h35 | 19.6 | 18.6 | 124.3 | 431.2 |
52 | 2 x Council | 2 families | Housing | noise of children in flat above | shuttle | improved communication | 2 | 14h25 | 14.4 | 13.4 | 95.7 | 316.8 |
53 | 2 owners | couple, organisation | Env | music from premises let to groups | ftf | part agreement | 1 | 14h 30 | 14.5 | 13.5 | 96.25 | 319 |
54 | 2 owners | 2 older men | police | infrastructure work/boundaries | n | irreconcilable | 1 | 1h40 | 1.7 | 0.7 | 25.85 | 37.4 |
55 | 2 Council | 2 women | Housing | noise of washing machine, children, floor | n | irreconcilable | 1 | 1h30 | 1.5 | 0.5 | 24.75 | 33 |
56 | owners | man | self | rubbish in stair | n | resolved themselves | 1 | 1h20 | 1.3 | 0.3 | 23.65 | 28.6 |
57 | owners | woman, man | Env | barking dog | n | resolved themselves | 1 | 1h20 | 1.3 | 0.3 | 23.65 | 28.6 |
58 | 2 owners | n/k | self | noise of floor | n | resolved themselves | 1 | 1h10 | 1.2 | 0.2 | 23.1 | 26.4 |
59 | 2 HA tenants | 2 couples | HA | noise of children, swearing | ftf | agreement | 3 | 14h05 | 14.1 | 13.1 | 94.05 | 310.2 |
60 | Council, PR | woman, group of young people | Env | noise: parties etc. | n | one party moved away | 1 | 1h35 | 1.6 | 0.6 | 25.3 | 35.2 |
61 | 2 council | 2 women | vol org | noise: parties, etc. | shuttle | part agreement | 1 | 7h15 | 7.3 | 6.3 | 56.65 | 160.6 |
62 | 2 owners | man, group | CAB | noise from above: washing, walking, music | ftf | agreement | 2 | 12h20 | 12.3 | 11.3 | 84.15 | 270.6 |
63 | n/k | man, family | Env | children playing ball | shuttle | assistance to one party | 2 | 4h | 4 | 3 | 38.5 | 88 |
64 | 2 owners | woman, couple | Env | floorboards/gen living noise from one, abuse from other | ftf | improved communication | 2 | 22h | 22 | 21 | 137.5 | 484 |
65 | 2 owners | man, family | Env | noise from upstairs, children, general living | ftf | agreement | 1 | 16h | 16 | 15 | 104.5 | 352 |
66 | 2 HA tenants | 2 older men | HA | noise from one, threats from other | shuttle | irreconcilable | 1 | 10h05 | 10.1 | 9.1 | 72.05 | 222.2 |
67 | 2 council tenants | man, couple | Env | noise of doors etc at night | one visit | improved communication | 2 | 7h30 | 7.5 | 6.5 | 57.75 | 165 |
68 | owner, n/k | woman, couple | Env | loud music above | one visit | no response from one | 2 | 6h30 | 6.5 | 5.5 | 52.25 | 143 |
69 | tenant /owner | woman, man | self | noise, verbal abuse | n | no response from one | 1 | 50 min | 0.8 | 0 | 22 | 17.6 |
70 | 2 businesses | 2 men , proprietor /manager | police | rubbish around premises, verbal abuse | n | withdrawal | 1 | 1h50 | 1.8 | 0.8 | 26.4 | 39.6 |
71 | n/k | 2 families | Env | children playing football against house | n | no response from one | 1 | 1h30 | 1.5 | 0.5 | 24.75 | 33 |
72 | 2 HA tenants | 2 families | police | noise of children | n | resolved themselves | 1 | 1hr | 1 | 0 | 22 | 22 |
73 | 2 HA tenants | man, woman & teenage boy | HA | loud music, general noise | ftf | agreement | 2 | 10h45 | 10.8 | 9.8 | 75.9 | 237.6 |
74 | 2 owners | man, woman | police | past conflict over boundary; noise, harassment from one (TV white noise), intimidation from other (photographing) | n | improved communication | 2 | 9h15 | 9.3 | 8.3 | 67.65 | 204.6 |
75 | owner, Council | 2 families | police | noise in stair: children, dogs, doors | n | resolved themselves | 1 | 1h15 | 1.3 | 0.3 | 23.65 | 28.6 |
| | | | | | | | | | | | 161.392 |
referrer | nature | medn type | outcome | length | time | time costs | mileage rtn | travel costs | total costs | notes |
LO | noise: loud music, appliances | ftf | 1 agreement | 1 m | 4h10 | 58 | 25 | 22.5 | 105.5 | |
LO | A's children being chased away by B | verbal | 1 verbal agreement, B refused FTF | 1 m | 2h30 | 32.5 | 3 | 2.7 | 38.2 | |
HIT | C playing loud music | none | 4 assistance: A moved | 1 m | 7h15 | 104.5 | | 0 | 104.5 | |
police | alleged verbal abuse by B in street | ftf | 1 agreement | 1m | 7h | 100 | 35 | 31.5 | 166.5 | |
self | verbal abuse, assaults | ftf | 2 part | under review | 8h40 | 125.5 | 30 | 27 | 182.5 | police inv. |
self | A's bin and parking | ftf | 9 irreconcilable | 2m | 6h40 | 95.5 | 30 | 27 | 152.5 | |
self | B makes noise on stair, noise of A's car | ftf | 1 agreement | 1m | 9h05 | 131.5 | 30 | 27 | 188.5 | |
Env | noise: loud music | ftf | 1 agreement | 1m | 7h50 | 112 | 20 | 18 | 150 | |
LO | noise: loud music, voices | ftf | 1 agreement | 1 m | 6h25 | 91 | 27 | 24.3 | 142.3 | |
self | fence that prevents weeding | none | 3 no agreement, B refused mediation | 1m | 5h20 | 74.5 | | 0 | 74.5 | |
self | noise from deliveries to shop | none | 3 no agmnt; spoke to both parties | 1m | 6h00 | 85 | | 0 | 85 | health/language difficulties |
LO | B making banging noises | none | community care referral | 2m | 4h30 | 62.5 | | 0 | 62.5 | |
LO | noise: banging doors, loud music | none | 3 no agreement; B moved | 1m | 2h25 | 31 | | 0 | 31 | |
self | B's children frighten others' | none | 8 withdrew; B refused to meet | 1m | 3h02 | 40 | | 0 | 40 | |
LO | noise: banging on wall | none | 8 withdrew; A refused to meet | 1m | 7h05 | 101.5 | | 0 | 101.5 | |
LO | unspecific allegations from all parties | none | 5 no intervention, two refused to meet | 1m | 1h44 | 21.25 | | 0 | 21.25 | |
LO | noise: doors, children running about | shuttle | verbal agreement | 2m | 6h13 | 88 | 30 | 27 | 145 | |
self | disputes between children of parties | none | resolved themselves | 1m | 4h11 | 58 | | 0 | 58 | police inv. |
SW | barking dogs | ftf | 1 agreement | 2m | 8h35 | 124 | 30 | 27 | 181 | disability |
LO | disputes between children of parties | ftf | 1 agreement between children | 2m | 11h10 | 163 | 20 | 18 | 201 | |
self | noise: parties | none | resolved themselves | 1m | 1h10 | 13 | | 0 | 13 | |
HIT | verbal abuse, loud music: both complain | ftf | 1 agreement | 1m | 7h30 | 107.5 | 20 | 18 | 145.5 | |
HIT | loud music, shouting, fighting | none | no agreement, neither wanted to meet | 1m | 3h55 | 53.5 | | 0 | 53.5 | |
HIT | noise: loud music | ftf | 1 agreement | 2m | 9h40 | 140.5 | 30 | 27 | 197.5 | |
self | disputes between children of parties | ftf | 2 part agreement | 1m | 4h05 | 56.5 | 30 | 27 | 113.5 | |