The Scottish Government

2003

CONTENTS

Summary
1. Aims And Objectives Of Study
2. Mediation For Neighbour Disputes
3. Legal Measures
4. Research Methodology
5. Results: Mediation Cases
6. Results: Legal Action Cases
7. Costs Of Mediation And Legal Action
8. Environmental Health And Police Action
9. Reasons For Not Participating In Mediation
10. Conclusion
Abbreviations Used In Appendices
References
Appendices
1.- 4. Mediation Cases;
Appendix 1
Appendix 2
Appendix 3
Appendix 4
5.- 11. Legal Action Cases;
Appendix 5
Appendix 6
Appendix 7
Appendix 8
Appendix 9
Appendix 10
Appendix 11

List Of Tables

Table 1: Actions against anti-social behaviour Scotland 2000-01
Table 2: Quality of cost data in legal cases
Table 3: Presenting issues of neighbour disputes to mediation services
Table 4: Referral routes to mediation services
Table 5: Tenure of parties: mediation cases
Table 6: Mediation interventions
Table 7: Mediation interventions and presenting issues
Table 8: Reported outcomes of mediation for neighbour disputes
Table 9: Outcome by mediation type
Table 10: Outcome by nature of mediation case
Table 11: Outcomes according to participants
Table 12: Participants' view of mediation process
Table 13: Main issue in neighbour disputes: legal cases
Table 14: Nature of legal intervention/outcome
Table 15: Average cost by nature of dispute: mediation cases
Table 16: Average cost by outcome: mediation cases
Table 17: Cost by nature of dispute: legal cases
Table 18: Cost by intervention/outcome: legal cases
Table 19: Costs of environmental health action
Table 20: Hours spent by police on anti-social cases

List Of Figures

Figure 1: Intervention in neighbour disputes
Figure 2: Formal processing of anti-social behaviour cases

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