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Not Reinventing the Wheel... A Directory of Current Practice in Tackling Anti-Social Behaviour by Scottish Local Authorities
10 Good Neighbour Agreements/Charters
Several local authorities have introduced a Good Neighbour Agreement or Charter. This is a document which reinforces the anti-social behaviour or "respect for others" clauses in the tenancy agreement and is usually signed by all new tenants thus underlining their commitment to being a good neighbour. Landlords have found that explaining the Good Neighbour Charter at the signing-up interview provides a useful opportunity to highlight what is expected of tenants and what the council will do in response to anti-social behaviour complaints.
Good Practice Model | Authority | Key Player |
Good Neighbour Charter introduced in 1997, produced to emphasise positive aspects of relationships between tenants. All new tenants signed, there being a formalised version for those with a history of anti-social behaviour. | Glasgow (now Glasgow Housing Association) | Jackson Greenhorn
Assistant Chief Housing Officer
0141 274 0414
jackson.greenhorn@gha.org.uk |
Good Neighbour Charter developed in conjunction with Dundee Federation of Tenants. To be signed by all new tenants. | Dundee | David Simpson
City Housing Manager
01382 434 342
david.simpson@dundeecity.gov.uk |
Good Neighbour Charter for new tenants, which commits them to accepting a package of support if tenancy starts to go wrong. Emphasis on early intervention. | Stirling | John McIver
Tenants Services Manager
01786 443 018
maciverj@stirling.gov.uk |
Good Neighbour Agreement
"Respect for others" stresses early intervention and the right to enjoy the home free from nuisance. States what is expected of tenants and what action the council will take. | Falkirk | Natalie Moore-Young
Conflict Resolution Manager
01324 503 698
natalie.mooreyoung@falkirk.gov.uk |
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