All agencies involved with combating anti-social behaviour recognise the need for co-ordinated approaches and partnership working but it requires commitment and willingness to compromise over priorities. Multi-agency groups tend to divide into strategic groups, formulating and initiating policy and operational groups who mostly consider responses to individual cases, though there is some overlap between the two models ( see also section 12).
Good Practice Model | Authority | Key Player |
Housing Forum: acts a sounding board for ideas and problems. Comprises key stakeholders - tenants, housing associations, elected members, community council and council department representatives. | Shetland | Vaila Simpson
Senior Housing Officer
01595 744 360
vaila.simpson@sic.shetland.gov.uk |
Culture of cross-service working is cultivated in tandem with aim of promoting social inclusion. A leaflet "Social Inclusion Explained" covers "irresponsible behaviour". | Stirling | John McIver
Tenants Services Manager
01786 443 018
maciverj@stirling.gov.uk |
Multi-agency group comprising council departments, police, victim support, mediation, children's reporter and tenants representatives. Evolving comprehensive anti-social behaviour strategy based on prevention (support and deterrence), intervention, enforcement and rehabilitation. | Edinburgh | Julia Kennedy
Anti-Social Behaviour Strategy Manager
0131 529 7212
julia.kennedy@edinburgh.gov.uk |
Strong commitment to multi-agency and multi-disciplinary work involving stakeholders in all levels of planning. Police, council, housing forum and tenants panel all involved. | East Lothian | Ian Patterson
Service Manager, Community Housing Services
01620 827 544
ipatterson@eastlothian.gov.uk |
Tackling Anti-Social Behaviour and Conflict Team (TACT), comprises core members - housing, legal services, social work, police. Co-ordinates case conferences and discuss individual cases but also has strategic role to evaluate/introduce new services and responses to anti-social behaviour. | East Dunbartonshire | Grant Mackintosh
Housing Policy Manager
0141 578 8000
Grant.Mackintosh@eastdunbarton.gov.uk |
Joint Assessment of ASBO applications by multi-agency panel comprising relevant council services and the police. | Perth and Kinross | Liz Cooper
Estates Manager
01577 867 615
LCooper@pkc.gov.uk |
Anti-social behaviour and neighbour nuisance working group to develop strategy by assessing nature and extent of problem, examining partnership arrangements, developing code of practice on each agency's involvement and developing operations responses. Includes council, local housing associations, police, voluntary organisations such as CAB, private landlords and tenants representatives. | Scottish Borders (now Scottish Borders Housing Association) | Mark Canavan
Neighbour Dispute Manager
01835 825 022
Mcanavan@scotborders.gov.uk |
Anti-Social Behaviour Forum led by Housing and Technical Resources. As well as council, representatives included police, fire brigade and mediation. Discusses operational arrangements, trends and good practice. Has developed protocols on inter department/agency working. | South Lanarkshire | Cameron Mitchell
Tenant Participation Officer (Strategy)
01698 454 739
cameron.mitchell@southlanarkshire.gov.uk |
Working group on anti-social behaviour ( see section 17). | Dundee | David Simpson
City Housing Manager
01382 434 342
david.simpson@dundeecity.gov.uk |