Scottish Government

Not Reinventing the Wheel...
A Directory of Current Practice in Tackling Anti-Social Behaviour by Scottish Local Authorities

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Contents

Introduction
Current Practice
1 Procedures and Guidance Manuals
2 Policy and Procedure for Tackling Racially-Motivated Anti-Social Behaviour
3 Specialist Teams
4 Good Models of Support for Complainants and Witnesses
5 Helplines and Out-of-Hours Services
6 Multi-Agency Partnerships
7 Joint Working with the Police (including protocols)
8 Legal Issues and Actions
9 Letting Procedures in Support of Reinforcing Stance on Anti-Social Behaviour
10 Good Neighbour Agreements/Charters
11 Use of Acceptable Behaviour Contracts (ABC) or Acceptable Behaviour Agreements
12 Services for Young People
13 Services for Troubled and Troublesome Families and Individuals
14 Mediation Services
15 Environmental, Physical and Amenity Approaches
16 Community Wardens
17 Tenant and Resident Involvement in Developing Policy and Procedure
18 Information for Tenants and Residents
19 Incident Diaries
20 Links/Partnership with Private Sector and RSLs
New Initiatives
Projects under consideration or at an early stage of planning
Other Sources of Information on Good Practice
Including further reading and useful addresses
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