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Building strong, safe and attractive communities: Guidance for submissions
Annex 5: Training of Community Wardens
The success of warden schemes will depend both on recruiting people with the right skills and attributes and providing them with appropriate training and support. Wardens may require specialist training in specific tasks depending on the particular nature of the scheme (e.g., operation of graffiti removal equipment). They will also require the kind of standard induction package that any new member of staff of the employing organisation would receive. In addition, there are a number of topics set out below which scheme managers should consider when developing their training programmes. This list is not intended to be prescriptive or exhaustive and the elements making up the training programme for wardens will depend on the nature of each scheme. Scheme managers may wish to seek the advice of local agencies such as the police in drawing up their warden training programmes.
- The local context for the scheme (aims and objectives, characteristics of the neighbourhood, tenants and residents groups)
- Job specific details - duties, job description and boundaries, code of conduct, working with other agencies
- Working with the community, including young people
- Equality awareness - including awareness of residents with particular needs, such as mental health problems
- Links to other services - e.g. environmental hit squad, anti-social behaviour team, housing office. This should include relevant procedures and protocols (e.g., dealing with abandoned vehicles)
- Links to local organisations - e.g. youth projects, local schools
- Health and safety
- Care of victims
- Recognising offences
- Recording information and evidence and acting as a professional witness
- Crime prevention
- Data protection issues
- Human rights
- Information from fire service
Quality of Life Initiative: 180m over 3 years to support:
- making the streets safer and cleaner
- managing parks and open spaces
- tackling vandalism, graffiti and dog fouling
- helping local leaders respond to local concerns
- improving the local environment
- improving services for children and young people.
Community Safety Partnership Awards: 4m in each of 3 years to support:
- improving crime reduction/community safety
- tackling alcohol/drug-related crime
- changing attitudes/modifying behaviour
- diverting young people away from criminal and anti-social behaviour
- strengthening Community Safety Partnerships
- reducing fear of crime.
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