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MANAGING HEALTH AT WORK
APPENDIX 9.E
Incident grading matrix (Example)
Examples of how to categorise and grade incidents
Score | Description | Consequences |
Objectives | Cost | Clinical Impact | Schedule | Reputation |
1 | None | Minimal Impact No service disruption | Minimal financial loss, <10k | No obvious harm/injury | Minimal | No interest to the press Internal |
2 | Minor | Minor impact on service provision | Moderate financial loss 10-50k | First aid treatment Non-permanent harm up to 1 month | Increased level of care/length of stay1-7 days | Some public embarrassment No damage to reputation or standing in the community |
3 | Moderate | Service objectives partially achievable | Significant financial loss50-100k | Medical treatment required Semi-permanent harm up to 1 year | Increased level of care/length of stay 8-15 days Pressure on service provision | Local adverse public embarrassment leading to limited damage Local MP interest or SEHD Legal implications |
4 | Major | Significant impact on service provision | Major financial loss100-1M | Extensive Injury Major permanent harm | Increased level of care/length of stay>15 days Temporary service closure | National adverse publicity Major loss of confidence in organisation |
5 | Catastrophic | Unable to function Inability to fulfil corporate obligations | Severe financial loss >1M | Death | Extended service closure | Highly Damaging International adverse publicity Severe loss of public confidence Court Enforcement Public Accounts Committee Enquiry |
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