| Title: | A modern complaints system: The new Scottish Public Services Ombudsman |
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| Description: | Circular guidance on the statutory framework for complaints handling established by the Scottish Public Services Ombudsman Act 2002 (asp 11) |
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| Web publication date: | October 07, 2002 |
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| Last modified date: | April 05, 2006 |
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| Document type: | Adobe PDF document Viewer Help |
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| File size: | 328.21 kb |
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