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A Development Approach to Improving Inter-Agency Working

RESOURCE GUIDE FOR MANAGERS AND ORGANISATION DEVELOPMENT PRACTITIONERS

CONTENTS

Building successful partnerships
Using a development approach to support inter-agency working
Achieving long-term commitment to the process
Roles and responsibilities
Development Events
Participants
Involving Users and Carers
Facilitation

Figures

1. Issues that underpin effective joint working
2. A model of organisational performance and change
3. Lysons' model of the formal and informal organisation
4. Lewins' model of planned change
5. Decision matrix for OD Interventions
6. Heron's six dimensions of facilitation

Appendices

I. Administrative Arrangements
II. Further Information and Resources

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