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Proposals for Tendering Clyde and Hebrides Lifeline Ferry Services
Draft Invitation to Tender for Consultation

This document is a draft that will be subject to review and amendment before the Invitation to Tender is issued
June 2002

This document is also available in pdf format: Part 1(1.1mb), Part 2 (2.1mb)

CONTENTS

1. General
1.1 Introduction
1.2 Background
1.3 Objectives
2. Notices and Instructions
2.1 Introduction
2.2 Purpose
2.3 Scope
2.4 Submission of Tenders
2.5 Communication During Tender Period
2.6 Definitions, Interpretations and Abbreviations
2.7 Information Disclaimer
2.8 Compliance Statement
2.9 Deeds of Indemnity/Guarantee
2.10 Subsidy Variations
2.11 VesCo
2.12 Ports, Quayside and Terminal Facilities
2.13 Maintenance
2.14 Contracts with VesCo
2.15 Consultation between VesCo and the operator
2.16 Constraints, Risks and some key features
Fares
TUPE
Pensions
Consultation with Users
Performance Regime
Financial Guarantee
Clawback
Payments
2.17 Contract and Compliance
Legal Jurisdiction
Compliance with EC and Domestic Law
2.18 Monitoring and Audit
2.19 Quality Assurance
2.20 Contract Duration
2.21 Default Arrangements
2.22 Material Change
2.23 Relief Events
2.24 Termination
2.25 Transfer or Assignation
2.26 Insurance
2.27 Disputes
3. Service Specification
3.1 Introduction
3.2 Minimum Service Level
Additional services to be included in the Minimum Route Network
Mallaig/Armadale and Arran/Portmadie Winter Services
Sound of Barra and Harris Services
Tobermory-Lochoan (Winter Passenger Services)
Oban-Coll-Tiree, Oban-Castlebay-Lochboisdale and Mallaig-Armadale
3.3 The Route Network
3.4 Vessels
Fleet Relief
3.5 Provision for Carriage
Passengers - Vehicles
Freight
Livestock
Hazardous Goods
3.6 Timetables
Approved Service Revisions
Unscheduled Special Events
3.7 Fares Structure
Escalation Arrangements
Concessionary Fares
Special Charging Arrangements
3.8 Brand and Marketing
3.9 Integrated Transport, Ticketing and Information
3.10 Shipboarding practices
3.11 Network-wide Services and Products
3.12 Passenger Facilities
3.13 Language
3.14 Consultation
Calmac Users' Consultative Committee (CMUCC)
Shipping Services Advisory Committees (SSACs)
3.15 Utilisation of Vessel Assets
3.16 Utilisation of Port Assets
3.17 Performance Regime and Users Charter
3.18 Safety
Ports and Safety
3.19 Environmental Protection
3.20 Information from the Operator
4. Evaluation of bids
4.1 Timetable for Tendering
4.2 Guidelines for Submitting a Compliant Bid
4. Bidding process and Evaluation of bids
4.1 Timetable for Tendering
4.2 Guidelines for Submitting a Compliant Bid
4.3 Costed Bid Stage
4.4 Propriety and Fairness of Evaluation
4.5 Business Plans
Position Statement
Organisation Mission Statement
Environmental Analysis
SWOT Analysis
Goals and Objectives
4.6 Business Strategy
Fleet Structure Functional Plan
Marketing Plan
Tariff Plan
Operational Plan
Quality Plan
Implementation Plan
4.7 Financial Arrangements and Subsidy Terms
4.8 Handover Procedure
Annex 1 - List of Routes to be served - Existing and Additional Services
Annex 2 - Brief Description of Each Route, including Annualised Carrying Statistics
Annex 3 - Description of VesCo fleet (name, age, class and capacity) and On-Board Facilities
Annex 4 - Dangerous Goods to be Conveyed
Annex 5 - Arrangements for carrying Livestock and Dangerous Goods
Annex 6 - Summer Timetable (most recent)
Annex 7 - Winter Timetable (most recent)
Annex 8 - Non-Timetabled Requirements For Special Events
Annex 9 - Table of Rates, Fares and Charges
Annex 10 - Concessionary Fares and other Special Charging Arrangements
Annex 11 - Emergency Call-Out Arrangements
Annex 12 - Prescribed Network-Wide Support Services including ticketing
Annex 13A - Ownership, Facilities and Arrangements at Ports and Harbours on the CHFS Network
Annex 13B - Terminal Facilities on the CHFS Network
Annex 14 - Routes on which Bi-Lingual Taped Welcome Announcements are Required 161
Annex 15 - Membership and Remit of the CalMac users Consultative Committee (CMUCC)
Annex 16 - Membership and Remit of the 3 Shipping Services Advisory Committees (SSACs)
Annex 17 - Summary of Performance Standards Required
Annex 18 - Model Timetables for New Services
Annex 19 - Information that the Operator will be required to provide

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