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Listen
Dumfries and Galloway Constabulary Primary Inspection 2002
GOOD PRACTICE
HMIC identified many examples of good practice. The following initiatives are seen as examples which can readily be employed elsewhere:-
the use of the intranet to communicate with staff and the resulting instant availability of emergency plans (paragraph 2.9);
the achievement and retention of IiP status (paragraph 3.4);
the success achieved in the recruitment and retention of special constables, together with the actions taken to maximise the operational contribution of well trained and equipped special constables, the special constable patrols of outlying villages and the work done to alter perceptions of serving officers (paragraph 3.49);
the Make our Bars Safer initiative within the wider Tradesafe crime prevention partnership (paragraph 4.32);
the application of the Balanced Scorecard (paragraph 4.44);
the existence of a means of feeding learning from complaints against the police back to operational officers (paragraph 5.15);
the development and publishing of a means of recording complaints which allows wider opportunities and choices to a potential complainer (paragraph 5.19);
notification of significant custody episodes entries on the intranet used to highlight custody incidents and make all staff more aware of potential problems (paragraph 5.25); and
the use of a staff survey to inform force strategy (Annex A, paragraph 26).
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