| Description | NPPG 8 Town Centres and Retailing |
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| ISBN | (Web Only) |
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| Official Print Publication Date | |
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| Website Publication Date | October 26, 1998 |
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NPPG 8 Town Centres and Retailing
Planning series:
- National Planning Policy Guidelines (NPPGs) provide
statements of Government policy on nationally important
land use and other planning matters, supported where
appropriate by a locational framework.
- Circulars, which also provide statements of
Government policy, contain guidance on policy
implementation through legislative or procedural
change.
- Planning Advice Notes (PANs) provide advice on good
practice and other relevant information.
Statements of Government policy contained in NPPGs and
Circulars may, so far as relevant, be material
considerations to be taken into account in development plan
preparation and development control.
introduction
1. This National Planning Policy Guideline (NPPG) sets
out the Government's policy for town centres and retail
developments. It also addresses other non-retailing uses
which have a role in contributing to the economic health
and enhancement of the town centre. The NPPG defines the
factors that the Secretary of State will have in mind when
considering policies and development proposals that come
before him. Planning authorities are expected to take its
contents into account in preparing their development plans
and in undertaking their development control
responsibilities.
2. It replaces the previous version of NPPG 8 Retailing,
published in April 1996. While the underlying policy thrust
remains unaltered, this revised version of NPPG 8 Town
Centres and Retailing offers further clarification of the
Government's commitment to town centres to ensure a more
consistent interpretation of the policy principles. It also
extends the policy to commercial leisure developments. The
Glossary of Terms defines the different forms of
development and types of location used in this NPPG.
Policy context
3. Shopping is an essential part of life for most people
in Scotland, serving both their everyday needs, and
providing more specialist goods. It also has important
links to tourism and leisure activities. Retailing is in
turn an important economic activity in the service sector,
providing over 214,000 full and part-time jobs in Scotland
as well as economic benefits to both the local and national
economies
4. The Government has put sustainable development at the
heart of its domestic and international policies. It takes
the view that it embraces economic growth and social
progress as well as concern for the environment. This is
reflected in the Government's commitment to promoting
economic activity by establishing favourable economic
conditions for the market to exploit. As part of its
policies related to welfare to work and overcoming social
exclusion, it wants as many as possible to take advantage
of the changes in retailing and leisure, and to ensure that
most people, including the disabled, have access to them.
Promotion of and greater reliance on public transport will
form part of this approach. Furthermore, concern about
environmental change has resulted in challenging global,
international and national commitments, while protection
and improvement of the natural and built environment
continues to be a priority at a domestic and international
level.
5. Having regard to these wider objectives, the
Government has adopted planning policies which promote
sustainable development by supporting the regeneration of
urban areas, particularly town centres, reuse previously
developed sites, protect green belt or countryside.
Moreover, as part of its integrated transport policy, the
Government expects development to be located where there is
better access by public transport, walking and cycling and
less dependence on access by car. It attaches importance to
air quality and recognises that traffic is the dominant
source of pollution in urban areas.
6. Government policy gives particular weight to the
environmental quality of our cities and towns, and is
strongly of the view that the economic and social
consequences of urban decay are unacceptable. The quality
of the urban environment and urban life should encourage
people to want to live and work there. The Government is
committed to land use policies which ensure that retailing
and major commercial leisure developments are suitably
located and designed, and provide a catalyst for economic,
social, and environmental benefits for the community at
large.
7. Accordingly, the Government's broad policy objectives
are:
- to sustain and enhance the vitality, viability and
design quality of town centres, as the most appropriate
location for retailing and other related activities
;
- to maintain an efficient, competitive and
innovative retail sector offering consumer choice,
consistent with the overall commitment to town centres;
and
- to ensure that ways of meeting these objectives are
compatible with sustainable development and, in
particular, that new developments are located where
there are good public transport services, and better
access for those walking and cycling, leading to less
dependence on access by car.
policy guidelines: general principles
8. The Government is committed to protecting and
enhancing the vitality and viability of town centres. They
offer a range, quality and convenience of services and
activities that are attractive not only to the local
population and visitors but also to investors. Despite
recent pressures, they retain many natural advantages for
shopping, leisure and employment. Shops in particular make
an important contribution to their character. Town centres
have a key role in contributing to the quality of life in
urban areas and provide an important focus in rural areas,
allowing both urban and rural communities to benefit from
competition between retailers and types of retailing.
Sustaining their vitality and viability depends on
continuing investment in new schemes and refurbishments and
a positive and a proactive approach by planning
authorities, in partnership with other public sector
agencies and the private sector, in the identification and
development of suitable sites. Furthermore, a range of uses
other than shopping should be encouraged to locate within
the town centre, including commercial leisure
developments.
Town centre - in this Guideline, the term "town centre"
is used to cover city, town and district centres,
irrespective of size, which provide a broad range of
facilities and services and which fulfil a function as a
focus for both the community and public transport. It
excludes retail parks, neighbourhood centres or small
parades of shops of purely local significance.
9. Protecting and enhancing town centres is therefore a
key consideration which underpins Government policy. In
considering whether there is a requirement for additional
retail and other developments, planning authorities are
expected to reflect the primacy of town centres and promote
comprehensive policies and proposals for sustaining them,
both through development plans and development control
decisions. In support of this policy, planning authorities
should adopt a sequential approach to selecting sites for
new development, with first preference always being given
to development opportunities in town centres. Details of
the sequential approach are set out in paragraphs
12-16.
10. Cities and most towns in Scotland are now served by
a range of recent major retail and commercial leisure
developments developed during the 1980s and 1990s and often
located on sites outwith town centres. Given the importance
attached to town centres, the scope for further such
developments is likely to be more limited. Where proposals
for further developments are not in accordance with the
approved development plan, they should be refused if the
considerations set out in paragraph 45 cannot be met.
11. Furthermore, new retail and commercial leisure
developments should not lead to greater dependence on the
car, and should be easily accessible by a choice of means
of transport, including regular and frequent public
transport services. This important requirement reinforces
the principle that town centres should be the preferred
locations for major generators of travel, where access is
easy and convenient.
Sequential Approach
12. Planning authorities and developers should adopt a
sequential approach to selecting sites for new retail,
commercial leisure developments and other key town centre
uses (see also paragraphs 38 and 76-77). First preference
should be for town centre sites, where sites or buildings
suitable for conversion are available, followed by
edge-of-centre sites, and only then by out-of-centre sites
in locations that are, or can be made easily accessible by
a choice of means of transport. The sequential approach
should apply to all food and comparison shopping as well as
other attractions and facilities usually found in town
centres, unless guidance in this NPPG or the development
plan provides for a particular exception.
13. In support of town centres as the first choice, the
Government recognises that the application of the
sequential approach requires flexibility and realism from
developers and retailers as well as planning authorities In
preparing their proposals developers and retailers should
have regard to the format, design, scale of the
development, and the amount of car parking in relation to
the circumstances of the particular town centre. In
addition they should also address the need to identify and
assemble sites which can meet not only their requirements,
but in a manner sympathetic to the town setting. As part of
such an approach, they should consider the scope for
accommodating the proposed development in a different built
form, and where appropriate adjusting or sub-dividing large
proposals, in order that their scale might offer a better
fit with existing development in the town centre. The scope
for converting existing vacant and under-used premises in
the town centre should be addressed as part of this
approach. Consideration should also be given to whether the
range of goods to be sold, including, say, bulky,
electrical and fashion goods, could be retailed from a town
centre or edge-of-centre site, in some cases in a different
manner.
14. Planning authorities should also be responsive to
the needs of retailers and other town centre businesses. In
consultation with the private sector, they should assist in
identifying sites in the town centre which could be
suitable and viable, for example, in terms of size and
siting for the proposed use, and are likely to become
available in a reasonable time, for example, within the
plan period or 5 years, where the plan period is short or
silent on the matter. There may also be sites in town
centres which are currently subject to constraint. The
planning authority should indicate whether, how and when
the constraints could be resolved, for example, by
assisting in land assembly.
Out-of-centre - A location that is separate from a town
centre but within the urban area, including programmed
extensions in approved or adopted development plans.
15. Only if it can be demonstrated that all town centre
options have been thoroughly addressed and a view taken on
availability, should less central sites in out-of-centre
locations be considered for key town centre uses. Where
development proposals in such locations fall outwith the
development plan framework, it is for developers to
demonstrate that town centre and edge-of-centre options
have been thoroughly assessed. Even where a developer, as
part of a sequential approach, demonstrates an
out-of-centre location to be the most appropriate, the
impact on the vitality and viability of existing centres
still has to be shown to be acceptable. Furthermore, the
development should be easily accessible by a choice of
means of transport and not be dependent on access solely or
mainly by car. The majority of customers and staff in the
forecast catchment area should be served by networks for
walking and cycling and regular and frequent public
transport services.
16. The principles underlying the sequential approach
apply also to proposals to expand, or change the use of
existing out-of-centre developments, where the proposals
are of such a size or type that they would result in a
change to their character as determined by the development
plan.
Competition and Choice
17. A key Government aim is to ensure the availability
of a wide range of shops, employment, services and
facilities to which people have easy access by a choice of
transport. By focusing development, particularly retail
development, in locations where the proximity of other
businesses facilitates competition, all consumers are able
to benefit. Such an approach also reflects the Government's
commitment to encouraging the development of attractive and
convenient urban areas in which people want to live and
work. Retailing and commercial leisure industries should
generally be able to respond to consumer needs and demands.
The public can then enjoy the benefits of improved choice
and lower prices that may flow both from the competition
provided by new retail and other developments and between
competing centres.
18. Equally, the effects of competition should not be
such as to deny access to retail and other facilities for
significant sectors of society or to undermine existing
centres which are currently serving the community well, or
where programmed improvements to town centres give them a
reasonable prospect of meeting community needs. Development
plans should facilitate innovation in the retail and
leisure sectors, particularly in town centres, and other
locations accessible to all sectors of society. They should
indicate whether there are particular deficiencies which
cannot be met within, or adjacent to, town centres; and if
so, the location of such deficiencies, and the criteria
against which any such new proposals will be assessed.
Minimising Transport Impacts
19. The Government looks to the planning system to
support and assist in delivering its integrated transport
policy. New retail and commercial leisure developments
should therefore be in locations which support more
sustainable transport choices and reduce the need to
travel. They should be accessible by direct, attractive,
safe, and secure walking and cycling routes, as well as by
regular and frequent public transport services, in addition
to the car. Locating developments in or next to existing
town centres will ensure that a range of shopping and other
facilities can be reached for those without access to a
car. Other centres may also be well served by public
transport services and provide convenient access.
Promoting Quality
20. One of the key functions of the planning system is
to improve environmental quality by promoting good urban
and building design. The Government wishes to encourage new
developments to be of high design quality and in harmony
with their surroundings. NPPG 1 The Planning System
(paragraphs 70 to 73) indicates that the relationship of a
development to its surroundings and its appearance are
material considerations to be taken into account in
determining planning applications and appeals. Local plans
should provide guidance on broad design matters. In larger
centres an urban design analysis should be undertaken to
provide a framework for local plan policies.
21. City and town centres should incorporate the best
principles of urban design. Well designed shopping and
other developments, together with public spaces, have an
important role in maintaining and improving the
environmental quality and attractiveness of existing
centres. Integrating new retail and commercial leisure
developments into existing city and town centres requires
particular care, paying attention to their surroundings and
the character of the centre; in some circumstances their
size may be of an unacceptable scale in certain
centres.
22. Better environmental quality may also require
improvements to shopfront design, signage, and streetscape,
including the quality, design, co-ordination and
maintenance of street furniture, and paving materials.
Where appropriate, planning authorities should draw up
policies and supplementary planning guidance.
23. It will be particularly important, when maintaining
and improving the essential historical character of towns,
to develop a centre's individuality and to create a sense
of local identity and place. This can be achieved by
emphasising local heritage features, creating distinctive
places in the town centre and by promoting events which
make use of the centre's attributes. Where appropriate, it
can be further emphasised by encouraging the rehabilitation
and re-use of existing buildings.
24. Because of their size and scale, large new
developments outside existing town centres can have a
significant visual impact on the wider urban scene.
Integrating such developments with long established
development provides a particular challenge to developers.
This has not always been achieved successfully, for
example, in the case of some retail parks. There is a need
to ensure that the size, scale, height, use of materials
and colour of new developments, together with any parking,
safety and security requirements, add to rather than
detract from the environmental quality in urban areas. The
provision of soft landscaping will often be very important
in this respect, but will not be sufficient to redeem the
damage done by inappropriate siting, scale or materials.
Poor design or inappropriate materials may not always be
consistent with safety and security and may be conducive to
opportunistic crime. Where improvements to the design and
quality of the development cannot be achieved through
discussion, inadequate design should be regarded as a valid
reason for refusal of planning permission.
policy guidelines: town centres
25. The town centre is the focus of a range of
commercial and community activities, resulting in a mix of,
often interdependent, land uses which contribute to a sense
of place and identity. It includes a combination of natural
features; listed buildings; cultural, civic and
governmental buildings; as well as public spaces. This
physical form and mix of functions, which will have evolved
over a considerable period of time, makes a town centre
different from a mere shopping centre and provides much of
its character. It also has a high level of accessibility to
employment, services, and facilities for all the
community
26. But as shopping still largely underpins the use and
value of town centres, and makes a major contribution to
their vitality and viability, it is important that they
retain retailing as the core function. Considerable
investment has already taken place in town centres and
planning policies should seek to sustain and enhance their
role, including new retailing developments and other key
uses. Planning authorities should also have regard to the
value of maintaining retailing in smaller centres, as well
as the role of local shops in villages and neighbourhoods,
when drawing up their policies for inclusion in development
plans and when considering applications for new
developments.
Vitality and Viability
27. The concept of vitality and viability is central to
maintaining and enhancing town centres. It will depend on
many factors, including the range and quality of activities
in a centre, its mix of uses, its accessibility to people
living and working in the area and its general amenity,
appearance and safety. Although no single indicator can
effectively measure the health of a town centre, the use of
a series of them, as described in figure 1 below, can
provide a view of performance and so offer a framework for
assessing vitality and viability. In this way, the
strengths and weaknesses of town centres can be analysed
systematically and planning authorities will be able to
ascertain how well centres are performing in terms of their
attraction, accessibility and amenity. Such health checks
should both inform and be undertaken within the framework
provided by the development plan. Planning authorities, in
keeping their area under review, should collect information
on key town centre uses, including sites which may be
suitable and may become available for retail and other non
retail uses, with or without rehabilitation or
redevelopment.
FIGURE 1: MEASURING VITALITY AND VIABILITY
Vitality is a measure of how busy a centre is and
viability is a measure of its capacity to attract ongoing
investment, for maintenance, improvement and adaption to
changing needs. Together, they can give an indication of
the health of a town centre. Various indicators can be used
to provide an effective insight into the performance of a
centre and so offer a framework for assessing vitality and
viability, for example:
- Pedestrian flow (footfall) measures the numbers and
movement of people on the streets. Counts should be
collected on a consistent basis over a period of time,
at different locations and times.
- Prime rental values provide a measure of the
relative position of locations or streets within a
centre and give an indication of retailer desire to
locate within an area.
- Space in use for different town centre functions
and how it has changed.
- Retailer representation and intentions;
particularly by national multiples.
- Commercial yield. Generally, the lower the yield
the more confidence that investors have in the long
term profitability of the centre. Although a valuable
indicator of retail viability, it needs to be used with
care, as, in part, it reflects a developer's, rather
than a retailer's, interest in locating in an
area.
- Vacancy rates, particularly street level vacancy in
prime retail areas.
- Physical structure of the centre, including
opportunities and constraints, and its
accessibility.
- Periodic surveys of consumers.
- Crime - co-operation with the local police
Architectural Liaison Service can assist in identifying
persistent or potential problems in an area.
Further information about vitality and viability is
included in: 'Vital and Viable Town Centres: Meeting the
Challenge' DoE 1994 HMSO £25 (ISBN 0-11-752943-5).
28. If the indicators show that a centre may be 'at
risk', it will be necessary to find responses which make
better use of the centre's resources and address major
deficiencies. A multi-disciplinary strategic approach
should consider the centre as a whole. It should aim for a
realistic vision for the centre, drawing on the support of
all interested parties and an action programme that
mobilises resources and promotes effective town centre
management. Particular attention should be paid to:
- the availability of development opportunities and
the need to promote land assembly;
- encouraging a diversity of uses in the town centre
throughout the day and evening;
- ensuring accessibility by a range of transport
types, including reviewing the car parking
strategy;
- creating an attractive and safe town centre for
pedestrians; and
- undertaking effective management and promotion of
the town centre.
29. Planning policies which seek to preserve the present
shopping hierarchy without regard to the environmental and
other problems in existing centres are no substitute for
policies which address the problems and provide the basis
for positive action to improve their quality and
competitiveness. Improvements can enable existing centres
to develop their role as a focus for comparison and leisure
shopping and in doing so become more attractive to shoppers
and visitors. Comparison shopping, notably fashion, clothes
and gift merchandise, has a particular role in maintaining
a healthy and vibrant town centre and planning authorities
should through their development plans provide positively
for its continued location there. Development plans also
have an important role in promoting a co-ordinated and
long-term view of town centres, identifying the land use
measures necessary to improve and maintain their future
viability as well as environmental quality.
30. Convenience food supermarkets and food superstores
often play a vital role as an anchor store in maintaining
the quality and range of shopping in existing centres. In
these locations they also provide an essential service for
the less mobile members of the community. Convenience food
shopping should where feasible continue to be an important
element of retailing in many town centres, including
smaller towns and district centres.
31. Where a town centre site is not available or not
suitable in terms of size, parking, traffic generation, or
where there could be difficulties in providing servicing
arrangements for large scale developments in the town
centre itself, for example, in small or historic towns, an
edge-of-centre site adjacent to the town centre should be
the preferred alternative, since it should enable those
shopping at the foodstore to walk to the town centre for
other business. In this way it enables one trip to serve
several purposes. In order to maintain and strengthen the
adjoining town centre, this may require the reuse of
derelict land or the redevelopment of suitable sites on the
edge of the centre, enabling less favoured and neglected
areas to be brought back into use.
32. Some town centres may be under challenge and showing
early signs of decline. Where such centres have failed to
benefit from recent investment that may have been attracted
to other competing centres and locations, or to attract
sufficient custom, a different approach may be necessary.
Although these town centres would clearly benefit from
modernisation and refurbishment, authorities should be
realistic in their expectations. Attempts to go back to
past patterns of use, against the market trends that led to
deterioration, may not always succeed and in some
circumstances it could be necessary for planning
authorities to manage the decline in the relative
importance of the centre.
Town Centre Strategy
33. Failure to improve town centres will make them more
vulnerable to the competitive challenges presented by new
forms of retailing in other nearby town centres or
out-of-centre locations. Planning authorities should
therefore adopt a proactive role towards town centre change
and improvement. Working in partnership with retailers,
other development interests, private investors, public
agencies, infrastructure providers and the community, they
should agree an overall strategy for the town centre,
indicating the scope for change, renewal and
diversification. These issues are discussed in the
following paragraphs, focused around the likely main
components of a town centre strategy.
34. Positive action to promote change may include the
identification of development opportunities, site assembly,
better access for public transport, cyclists and
pedestrians, and environmental improvements including
improving the attractiveness of townscape and open spaces.
Renewal opportunities may also arise where underused
property and land might be brought back into more
productive use through joint action. Improved town centre
management, could also help in the co-ordination and
implementation of a range of activities in support of the
strategy.
Diversity of Use
35. Change and renewal will be much enhanced if it can
take advantage of the wide diversity of town centre uses
and activities. The variety of shops and other uses
available, the range of services provided, the choices
offered and the commercial and customer activity generated,
can all contribute to maintaining the vitality and
viability of town centres. As indicated above, comparison
shopping, particularly for fashion and specialist goods, is
an important function of many town centres. Small and
specialised shops can also add variety and draw on the
concentration of customers attracted to larger stores.
Other activities, particularly residential, leisure and
recreational uses and, where appropriate, tourism can bring
life into the town centre throughout the day and evening.
Development plan policies should provide for diversity, and
where appropriate be tailored to the type and size of
centre.
36. The location of small businesses, housing or offices
in or near town centres and the occupation of flats above
shops can also increase activity, while ensuring that
buildings are kept in good repair. The residents and
workers stimulate shopping, restaurants and cafes, and
other businesses to serve them, and so in turn add to
vitality. In those town centres that contain vacant office
and retail premises that seem unlikely to be reused for
these purposes, planning authorities should encourage
conversion to other service, retail or residential uses.
Such buildings, especially older office buildings
originally converted from houses and under-used space above
shops, may be particularly suitable for conversion to
flats. To encourage conversion, local authorities may need
to adjust car parking standards to reflect the particular
circumstances in the centre, for example, seeking and
accepting lower provision for residential flatted
development.
Mixed Use Developments
37. In exercising their planning powers, planning
authorities should encourage diversification of uses in the
town centre as a whole. The appropriate mix of uses will
depend on the nature and size of the town. As part of this
mix, uses such as restaurants and eating places, banks and
building societies provide a variety of essential services
in town centres. However, a concentration of particular
uses such as restaurants may, in some circumstances, cause
local problems. Positive contribution to diversification
should be considered alongside the cumulative effects such
as parking and the effect on residential amenity.
Other Key Town Centre Uses
38. Town centres are easily accessible by public
transport, and therefore are not only the best location for
new shopping but also for related uses which attract many
people. Other uses contribute to the economic health,
character and overall attraction of the town centre.
Planning authorities should seek to encourage on
appropriate town centre sites, uses which need to be
accessible to a large number of people, for example,
commercial leisure and entertainment (including cinemas and
theatres), offices, health care, higher education and
tourism. In the absence of suitable and readily available
town centre sites, developers and planning authorities
should rigorously examine the scope for redevelopment,
including modifying the built form of the proposed
development to fit a possible town centre location. Only if
that proves impossible would edge-of-centre sites or other
sites easily accessible by public transport be appropriate.
Additional guidance on commercial leisure developments is
set out at paragraphs 76-77.
Changes of Use
39. Sustaining the vitality of shopping areas depends on
flexibility in the use of retail floor space. The need to
apply for planning permission for changes of use between a
number of essentially similar activities found in town
centres is removed by the Town and Country Planning
(General Permitted Development) (Scotland) Order 1992. This
grants planning permission for certain changes of use, as
defined in the Town and Country Planning (Use
Classes)(Scotland) Order 1997, as follows:
- to Class 1 (shops) from Classes 2 (financial,
professional and other services) and 3 (food and
drink); and from use for the sale or display for sale
of motor vehicles to Class 1 (shops), where the floor
area of the building is not more than 235 sq. metres;
and
- to Class 2 (financial, professional, and other
services) from Class 3 (food and drink).
Owners and tenants can therefore respond to changing
demands with greater speed than was previously possible.
Changes which came into force on 2 February 1998 remove the
use of a hot food take-away from Class 3 (food and drink).
Further details are set out in SODD Circular 1/1998.
Accessible Town Centres
40. Retailing and other uses in town centres are major
generators of journeys by both public and private transport
and the vitality and viability of a centre's economy is
usually dependent on the availability of both public
transport and provision for shoppers and other visitors
travelling by car. New development in town centres can not
only encourage the use of public transport, but also enable
one car journey to serve several purposes, thus reducing
the overall amount of car use. Planning authorities should
consider the traffic generation and congestion implications
of land use proposals when preparing development plans and
deciding individual planning applications, with a view to
ensuring that an appropriate mix of opportunities for
convenient access are available in support of the town
centre strategy.
41. The scope and opportunity for the greater use of
public transport is a long term challenge, but choosing
accessible sites in town centres for retail and related
developments now, can facilitate that process. In the
meantime, ensuring good access to town centres is important
in order to maintain the competitiveness of town centres.
Heavy demand for access by car also generates demand for
parking spaces which can create congestion, pollution and
parking problems, affecting the convenience, attractiveness
and competitiveness of the centres. Local authorities
should :
- develop a comprehensive traffic management
strategy, and in particular establish clear parking
policies, which give priority to good quality, well
located short stay parking for visitors to the town
centre and reduce the level of long term parking;
- ensure that parking provision serves the need of
the town centre as a whole, rather than exclusive use
of a particular building;
- work with public transport operators to improve
services;
- meet the access and mobility needs of disabled
people; and
- improve access and safety for cyclists and for
those visitors on foot.
Attractive and Safe Pedestrian Environment
42. Local authorities should take a positive and active
role in enabling town centre enhancements which achieve an
attractive, safe and secure environment for all shoppers
and visitors. Improvements, designed to put the pedestrian
first, will contribute to making town centres safer,
healthier and more attractive. Where this is linked to a
traffic management strategy referred to in paragraph 41, it
will help to reduce air pollution. In particular, they
should :
- provide convenient and well-managed access for
shoppers and other users, including the disabled
(whether by public transport, by car, by cycle or on
foot), including the provision of good quality short
stay car parking for shoppers;
- improve links between transport interchanges, car
parks and the town centre ; and
- provide opportunities for special activities, such
as markets and cultural events.
The careful design of a safe, secure and attractive
environment is particularly important for people with
disabilities including those in wheelchairs, the elderly
and parents with young children.
Town Centre Management
43. There is increasing evidence that effective
management and promotion of town centres brings positive
benefits. Often there are significant differences between
towns with town centre management and those without it.
Town centre management programmes can lead to improvements
in a wide range of services and activities which help to
maintain and enhance the attractiveness and vitality of
centres. Accordingly, such programmes should form part of a
wider commitment and partnership between local authorities,
retailers and other private sector and community interests.
They should be based on a long term town centre strategy
agreed by both public and private sectors, supported by
ongoing monitoring of its health to ensure lasting success.
Such actions can ensure added value through co-ordinated
delivery of services for which the local authority has
responsibility. Additional information on town centre
management and other issues will be included in forthcoming
guidance on town centres.
assessing new developments
44. During the 1980s and 1990s there has been
investment in town centres, but more significantly there
has also been growth in new forms of retail and commercial
leisure developments outwith traditional centres, such as
food superstores and retail parks. Cities and most towns in
Scotland are now served by a range of recent major
developments and others approved or under construction,
often in out-of-centre locations. Where Planning
Authorities consider there to be a requirement for further
new developments or the expansion of existing developments,
development plan policies and proposals should indicate the
location, scale of additional floorspace and type of
development appropriate. Such policies or proposals should
be consistent with the general policies in this NPPG,
including the particular considerations set out in
paragraph 45 below. Accordingly, applications for further
new, or expansions to existing, major retail and commercial
leisure developments, should initially be assessed as to
whether they are consistent with the development plan.
Where there is considered to be no requirement for further
developments, additional sites should not be identified in
the development plan.
45. Where a proposed development is not consistent with
the development plan, it is for the developer to
demonstrate why an exception to policy should be made. Such
proposals should be rigorously assessed by the planning
authority against the policies set out in this NPPG and
should be refused if all the following considerations
cannot be met. The proposed development should :-
1. satisfy the sequential approach;
2. not affect adversely, either on its own or in
association with other built or approved developments, the
development plan strategy in support of the town centre,
taking account of progress being made on its
implementation, including through public and private
investment;
3. be capable of co-existing with the town centre
without individually or cumulatively undermining its
vitality and viability, if necessary supported by planning
conditions limiting, for example, floorspace or the range
of goods sold or the level of car parking; and should not
lead to changes to the quality, attractiveness and
character of the town centre, affecting the range and types
of shops and services that the town centre would be able to
provide, or undermine leisure, entertainment and the
evening economy;
4. tackle deficiencies in qualitative or quantitative
terms which cannot be met in or at the edge of the town
centre;
5. not run counter to the Government's integrated
transport policy. Locations for major growth and travel
generating uses, including retail and commercial leisure
developments, should be easily and safely accessible by a
choice of means of transport providing a network of
walking, cycle and public transport routes, which link with
the forecast catchment population, in addition to the car.
Consideration should be given to whether the development
would have an effect on travel patterns, car use and air
pollution ;
6. be, or able to be made, easily accessible by
existing regular, frequent and convenient public transport
services. Such services should be available from the time
of opening of the development and, where possible, improved
over its life. Planning agreements may be used to secure
such accessibility in appropriate circumstances;
7. address at the developer's expense the
consequences to the trunk and local road networks of the
generated and redistributed traffic resulting from the
development proposal. In certain circumstances the impact
may not be restricted to junctions and road lengths
adjacent to the development;
8. result in a high standard of design, ensuring the
built form, scale, materials and colour contribute
positively to the overall environmental quality and
attractiveness of the urban area, and should not, for
example, result in sporadic and isolated development,
especially along major road corridors;
9. not threaten or conflict with other important
policy objectives e.g. green belt, urban regeneration, the
loss of good quality industrial or business sites; or where
priority is being given to the reuse of vacant or derelict
land, the development should, in all other respects,
provide an appropriate location for the proposed
development;
10. not affect adversely local amenity; and:
11. not lead to other significant environmental
effects.
46. As with new developments, the expansion of existing
developments should be judged against the Government's
objectives of sustaining and enhancing existing town
centres. Unless the proposed expansion accords with the
strategy set out in the development plan which provides for
further development, it should be assessed against the
considerations in paragraph 45 above. The presence of an
established development should not in itself set a
precedent or provide the justification where such expansion
would be inconsistent with the development plan and/or the
policy principles in this NPPG.
47. Where a proposal for the expansion of an existing
individual out-of-centre retail store is of a small scale,
it may not have a significant effect. Nevertheless, it
should be assessed against the development plan strategy
and the principles in this NPPG, ensuring that where the
expansion is approved, the scale of the increased
floorspace does not result in a significant change to the
retail or transport impacts of the original
development.
48. When determining an application for the renewal of
an existing planning permission that has lapsed, planning
authorities should determine the application in accordance
with the up-to-date development plan policies and, where
such policies are no longer relevant, with due regard to
policy in this NPPG. This may mean that planning
permissions for such applications, which do not accord with
up-to-date policy, are not renewed.
Other Considerations
49. In order to assist the planning authority in its
assessment of the development proposal including its impact
on the town and other centres within the forecast catchment
of the development, all applications for major retail
developments over 2,500 square metres gross retail
floorspace and commercial leisure developments should be
supported by information provided by the developer which
enables the authority to address the issues set out in
paragraph 45 above. Information may also be necessary for
smaller scale proposals, including some within town centres
where they could have a large impact on the centre and
surrounding small rural settlements. Depending upon the
scale of the proposal and whether there are significant
environmental effects, some of these matters may be covered
in an Environmental Assessment (see paragraphs 96 and 97),
and by information collected on the health of town centres
(see paragraph 27 and figure 1).
50. In making an assessment, a broad based approach
should be adopted. It should rarely be necessary to attempt
detailed calculations or forecasts of retail growth or of
changes in the geographical distribution of retailing, as
even small variations in assumptions about trends in
turnover, population, expenditure and the efficiency of use
of existing retail floorspace can lead to a wide range of
forecasts. Parties should where possible agree data and
present information on areas of dispute in a succinct and
comparable form.
51. Account should also be taken of the likely effect of
the development proposal on small rural settlements, and
locally important neighbourhood centres. Developers should
be required to address this aspect and provide the planning
authority with relevant information.
52. The planning authority may consider that the
developer should prepare a transport impact assessment to
address a range of matters, including items e, f, and g in
paragraph 45. Further guidance on transport impact
assessment is set out in the NPPG and PAN : Transport and
Planning. While the use of the private car should be
accommodated in the range of possible transport types, the
expectation should be that there will be a choice of other
forms of transport, including public transport coming
directly into or past the development, for the majority of
customers and staff to reach the development. Where public
transport is not adequate to serve major travel-generating
development proposals, developers should ensure that
improved access by means other than the car will be made
available to coincide with the opening of the development.
Such improved access should be sustained and, where
possible, improved over the life of the development.
Use of Conditions
53. Developments may change their character and
composition over time, including extensions in trading
hours. Planning conditions can in the light of local
circumstances be used to ensure that a development does not
subsequently change its nature and extent in a manner which
could be detrimental to the vitality and viability of an
existing centre. Any conditions imposed should apply only
to the main ranges of goods e.g. food and convenience
goods, hardware, electrical, furniture and carpets, and
should not seek to control details of particular products.
Furthermore, where a new or expanded development will be
located in or close to an existing residential area and
extended trading hours are proposed, conditions may be
appropriate in the interests of residential amenity, for
example, by specifying the hours of trading or access for
service vehicles. Further guidance on the tests for
conditions is set out in SODD Circular 4/1998. The
imposition of conditions does not imply changes should not
take place over time, but the proposed changes should be
scrutinised against the policy in this NPPG and the
development plan.
supplementary guidance for particular retail and leisure
developments
54. In order that planning applications can be handled
on a consistent basis, additional guidance in relation to
particular types of development is set out in the following
paragraphs
New Regional Shopping Centres
55. Experience has shown that new shopping centres, of
50,000 square metres of floor space or more, often referred
to as regional shopping centres, can have a substantial
impact over a wide area. In some cases their development
can lead to significant levels of trade diversion from
existing centres, jeopardising investment in those centres
and also encouraging excessive traffic growth. Whereas a
proposal for such a development at Braehead was approved on
appeal in 1990 following careful examination of its
potential impact, other proposals of this scale were
dismissed on appeal. Decisions in the late 1980s in
relation to proposals at Bathgate and Newhouse indicated
that there would be a significant impact on nearby town
centres. Given the scale of the majority of town centres in
Scotland, the development of further new regional centres
in Scotland would not be consistent with this Guideline,
and planning permission should be refused unless all the
considerations set out in paragraph 45 can be resolved
satisfactorily.
New District Shopping Centres
56. The case for new district centres within the urban
area should be set out within an agreed strategy for
retailing in development plans, consistent with the
requirements in paragraph 45. Proposals for new district
shopping centres should not exceed a maximum of 30,000
square metres gross, although outside the cities a smaller
size is likely to be more appropriate.
Retail Parks
57. There has been significant growth in the number of
retail parks in Scotland since the mid-1980s. In the past,
such parks provided space for large showrooms, selling
bulky electrical, furniture and DIY goods, which a town
centre could not always accommodate. However, the nature of
the products sold is changing, with the recent advent of
retail warehouses selling shoes, household goods, toys,
clothes, leisure goods, and pets and pets produce. Because
the sale of such goods continues to be an important
function of larger town centres there is greater potential
for impact on them.
58. If making provision in development plans for further
retail parks or expansion of existing parks, or in
considering individual applications, planning authorities
will need to be clear about how such proposals fit into the
pattern of shopping centres, as well as the nature of the
goods to be sold, in order that account can be taken of any
implications for existing centres. Where justified through
policies in the development plan, which take account of
local circumstances, it may be necessary to impose planning
conditions, to control the main ranges of goods sold (see
paragraph 53). The development of further retail parks or
the expansion of existing retail parks which are not
provided for in the development plan, and where such
proposals do not meet the considerations set out in
paragraph 45, will not be consistent with this
guideline.
59. As with other retail developments, planning
authorities should also ensure that where further retail
parks are provided for, direct and regular access is
possible by public transport or improvements to public
transport have been negotiated with the developer. Retail
parks may also provide a possible location for large
foodstores for which there is no suitable site in or at the
edge of an existing centre, in preference to a
free-standing store.
60. A new retail warehouse, which cannot be accommodated
in the town centre or on an edge-of-centre site, and which
meets the considerations in paragraph 45, should wherever
possible be developed as part of an existing or expanded
retail park. Because of their visual impact, the sporadic
siting of free-standing retail warehouses along major road
corridors should be avoided.
Food Discount Stores
61. Food discount stores have a potential role in
extending the choice and range of retailing, particularly
for certain sectors of the community. Their customer
catchment is different to the mainstream superstores and
supermarkets and their trade draw will be different; this
will be relevant when assessing impact, although the effect
on neighbourhood centres and other shops should also be
considered. In land use planning terms they are
indistinguishable from most other forms of retailing and
therefore planning authorities will normally have no
control over the use of existing shops as food discount
stores. Re-use of existing non-retail premises in existing
centres should be permitted unless there is clear evidence
to suggest that there would be a significant impact on the
viability of smaller centres, due to the size of the
discount store.
Retail Warehouse Clubs
62. Retail warehouse clubs or discount clubs combine
elements of cash and carry wholesaling with sales to
qualifying members of the public. This balance may vary
according to the operator. Despite restrictions on those
who may shop in them or the range of goods that can be
sold, these outlets often share many of the characteristics
of very large retail outlets, in which case they should be
treated for the purpose of this guidance as if they were
retail businesses and subject to the requirements set out
in paragraph 45.
Factory Shops
63. This form of retailing involves the selling of
branded products at discount prices in an individual shop
usually located as part of or adjacent to the production
facility. Such shops, which are an ancillary use to the
main manufacturing use, are an established part of the
retail scene in parts of Scotland. Further such proposals
may be appropriate, provided the scale of the shop does not
affect the viability of nearby town centres or raise
significant traffic and transport issues, and the
industrial area can cope with the number of shoppers
attracted. Proposals for individual factory shops within
retail warehouse parks at some distance from the place of
manufacture should be handled in the same manner as retail
warehouses.
Factory Outlet Centres
64. More recent proposals have been for factory outlet
centres which include a grouping of factory outlets and
other shops, focusing mainly on fashion and other
specialist shopping, unrelated to their manufacturing base
and generally in out-of-centre locations. Although begun as
a means of disposing of surplus stock at the end of the
season, they have generally become a mechanism for
manufacturers to sell current products direct to the
customer. Unless the sale of goods can be regarded as a use
incidental to the manufacturing process, such outlets
should be treated as normal retail developments and
assessed accordingly.
65. The success of these centres depends on drawing
customers and visitors from a wide catchment area,
including tourists, and there may be implications for
existing tourist centres and other town centres, even those
some distance from the proposal. In particular, they can
lead to the diversion of expenditure on comparison
shopping, particularly fashion and specialist goods, from
existing established town centres. As indicated in
paragraph 31, such shopping has an important role in
maintaining a healthy and vibrant town centre and tourist
related shopping should be located in or adjacent to the
town centre. Having regard to a number of considerations -
the impact on existing centres, including those in
neighbouring authorities; the traffic and transport
implications, including the aim of reducing the need to
travel - the development of factory outlet centres in
Scotland outside town centres will not be consistent with
this Guideline. Similar considerations will also apply to
tourist related shopping centres outwith existing town
centres.
Shops in Small Towns and Rural Areas
Retailing and Small Shops : August 1997
Research Report by University of Stirling -
Available from The Stationery Office
66. The Government's discussion paper 'Towards a
Development Strategy for Rural Scotland' drew attention to
the importance of, amongst other things, people living in
rural areas having reasonable access to services, including
local foodstores, that those living in larger towns take
for granted. The importance of village shops and isolated
stores, which also perform a community role, was a key
finding of research into Retailing and Small Shops.
Government policy seeks to promote a healthy rural economy
and this should be taken into account by planning
authorities when dealing with applications for new retail
development or for the change of use of existing shops into
dwellings. Planning policies should be supportive of local
facilities in small towns and villages which provide an
effective and valuable service to the local community.
67. Existing foodstores and supermarkets often play a
vital role in maintaining the quality and range of shopping
in smaller rural town centres. They also provide an
essential service not only to the town itself but often to
the surrounding rural hinterland. Such centres should
continue to provide not only for food, but also comparison
shopping and should be the preferred location, especially
for supermarkets. Where rural town centres are not serving
the community well, and there is a significant amount of
travel by car to other larger centres, then proposals for
new retail developments should be encouraged in or near the
town centre, in order to reduce travel and retain trade in
the town. Where suitable sites are not available to assist
in the regeneration of the town centre, edge-of-centre
sites may be considered.
68. In small towns and villages there is therefore a
clear presumption in favour of central locations for new
developments. As elsewhere out-of-centre retail
developments should not be allowed if their provision is
likely to lead to a reduction in the range of local
facilities in towns and villages or affect the diversity of
shops or lead to the loss of general food retailing from
the centre of smaller towns. Given the potential impact on
the variety of shopping in town centres as well as
surrounding small settlements and village shops, the scope
for superstores and other large scale retail developments
is likely to be more limited in smaller rural towns than
elsewhere. Where appropriate local plans should indicate
the maximum size of store, consistent with maintaining a
variety of shops in the centre.
Village Shops
69. The village shop plays a vital economic and social
role in rural areas and is important for essential
day-to-day needs, particularly for the elderly, disabled
and those with no access to a car or poorly served by
public transport. Its loss can have a severe impact on the
community. The implications for village shops should
therefore be fully addressed when planning authorities are
assessing new retail development proposals in nearby towns.
Planning authorities should adopt a positive approach to
applications for conversion to shops and for extensions
designed to improve their viability. Their design, and in
particular the shop fronts, should be in keeping with the
character of the village. The lack of regular public
transport services in rural areas should not preclude
small-scale retail or service developments where this will
serve local needs. Where there are no convenient village
shops, shops ancillary to other uses, including farm shops
and petrol filling stations, can also serve a vital
function in rural areas.
70. Retailing should generally be directed to existing
settlements and development in the countryside should be
resisted. Exceptionally, retail facilities outside the
development limits of settlements and beyond green belts
could be acceptable in the following circumstances:
- a farm shop tied to an existing farm;
- a shop designed to serve tourist or recreational
facilities, and secondary to the main use;
- a small scale shop attached to an existing or
approved craft workshop retailing the product direct to
the public; and
- a small scale shop designed to serve a dispersed
rural community.
The conversion and reuse of existing buildings should
normally be the preferred location for such retail
facilities.
Local Shops
71. The need for local shops is as important in urban
areas as it is in rural areas. In addition to town centres,
smaller neighbourhood centres and local shops can provide
an important service, catering particularly for the daily
or casual needs of nearby residents or of those passing by.
In some cases neighbourhood centres provide a valuable
'walk-in' facility which could help reduce the demand for
short car trips in urban areas. Local convenience shops
have significant social and economic functions; they offer
a particularly important service for those who are less
mobile, especially elderly and disabled people, families
with small children, and those without access to a car. For
example, in peripheral housing estates they may provide the
only readily accessible shopping facilities.
72. Equally, post offices and pharmacies are often
important local shops, and the inclusion of such non-food
retail uses in superstores and other out-of-centre
developments nearby may lead to the loss of existing
provision important to the local community. Where the
planning authority judge such shops to be locally
important, they should safeguard them through development
plan policies. The planning system, through development
plan policies, should also encourage a wide range of
facilities, including appropriately sized supermarkets, in
smaller centres and set out the role of different centres
and the protection each will be accorded
Petrol Filling Stations
73. Petrol filling stations can provide a wide range of
retail goods in the associated shop. In rural areas some
function as the local shop or small supermarket. Whilst the
important role of such provision is recognised, such shops
should clearly remain secondary to the use as a petrol
filling station.
74. The proposed sale of petrol at superstores in large
towns may affect other petrol filling stations in smaller
towns and villages in the catchment area and, in doing so,
could also affect shops ancillary to rural filling stations
which fulfil a useful local role. The potential wider
impact should therefore be considered, with full weight
being given to maintaining services in surrounding rural
areas.
75. New foodstore, small supermarket or fast food
outlets are sometimes proposed as part of a petrol filling
station. Where they are of scale which is likely to have
repercussions for other shopping facilities, they should be
assessed with regard to their potential impact on existing
facilities. Such developments should only be approved where
the additional components would not seriously undermine
shopping provision in nearby centres or local village
shops, and would be satisfactory in their own right.
Commercial Leisure Schemes
76. As well as retailing developments, the sequential
approach applies equally to the location of commercial
leisure schemes, such as multi-screen cinemas and bowling
alleys, which need to be accessible to a large number of
people. Where appropriate sites can be found in or on the
edge of town centres, these should be the preferred
location for major commercial leisure uses planned in
conjunction with complementary uses and parking. Where this
is not possible, such developments should be located on
sites which can be reached easily by means other than the
car, and are well served by regular public transport
services, not only during the working day, but also during
the evening.
77. In applying the sequential approach, the Government
expects developers to be flexible about the scale, format,
design, and amount of car parking, and adapt their
proposals to local circumstances. Rather than propose
developments with a mixture of large scale leisure uses and
a large amount of car parking which can only be
accommodated in out-of-centre or even out-of-town
locations, the developers should demonstrate why they could
not develop individual elements of the larger scheme in
more central locations, in some cases sub-dividing the
proposal, and with less on-site car parking. For their part
planning authorities should plan positively for leisure
developments in their development plans. In applying the
sequential approach, they should be realistic about the
suitability of sites and should consult the leisure
industry in drawing up their plans. Proposals for multiplex
cinemas and other commercial leisure developments which do
not meet the requirements of paragraph 45 will not normally
be consistent with this guideline.
Combined Retail/Leisure Schemes
78. In considering combined leisure and retail
proposals, involving multi-screen cinemas or ice-rinks for
example, planning authorities should establish that the
retail component in itself is acceptable, in terms of the
criteria set out in this NPPG. Likewise, any sport,
recreational, leisure element should be acceptable in its
own right, and where appropriate accord with the objectives
and policies set out in NPPG 11 : Sport, Physical
Recreation and Open Space.
Amusement Centres
79. Depending on the type of facility proposed,
amusement centres may cause noise and disturbance, and be
of concern because of their location and impact on the
amenity of neighbourhood, and on vehicular and pedestrian
movements and their location and appearance. Generally,
they are most appropriately sited in secondary shopping
areas, or in areas of mixed commercial development. They
are unlikely to be acceptable in primary shopping areas,
close to housing, or near schools, places of worship,
hospitals and hotels, or where they are likely to affect
amenity adversely, especially in conservation areas or
other places of special architectural or historic
character. They may also be inappropriate below flatted
residential property if the amusement centre might give
rise to noise and disturbance to the residents of the
flatted development above them. Different considerations
may arise in resort towns, where the seafront may be the
preferred location. The local plan should give appropriate
locational guidance where such uses are a significant
issue.
80. In granting planning approval, planning authorities
should give careful consideration to the nature and extent
of any planning conditions which may be appropriate to
mitigate the effects. These might include conditions
limiting opening hours, or intended to reduce noise (for
example, with insulation, self-closing doors, the enclosure
of the front of the premises, or the prohibition of
external loudspeakers). Account will always need to be
taken of the amount of noise already generated in the area.
Although it will not normally be reasonable to expect
amusement centres to be quieter than their neighbours,
account should be taken of the likely impact on the
neighbourhood of any disturbance generated.
81. As well as planning permission, premises with
amusement-with-prizes machines require a permit from a
local authority under the Gaming Act 1968 before they can
operate. Local authorities will be aware that planning and
licensing are two separate control regimes, intended to
address separate issues. Planning applications should be
considered on their merits; a permit under the Gaming Act
1968 does not confer any special or particular status in
terms of planning legislation.
82. Where a few amusement machines are installed in
premises used for other purposes, for example in cafes and
hotels, planning permission may not be required if the use
is ancillary to the primary use of the building. In cases
of doubt, the planning authority should be consulted.
Restaurants, Pubs, Hot Food Outlets
83. Similar considerations in relation to noise and
disturbance may also be relevant in relation to
restaurants, pubs and hot food shops. It will normally be
appropriate for them to be located in existing shopping or
commercial areas. Such proposals should be assessed not
only on their positive contribution to diversifying uses in
existing centres, but also have regard to local problems
which could arise from a concentration of such uses.
Account should be taken of traffic noise and nuisance,
particularly in close proximity to residential areas.
Special consideration should be taken of possible impacts
on tenement areas, and on listed buildings and conservation
areas. In such circumstances it may be appropriate to avoid
a proliferation or a clustering in order to minimise
disturbance and to protect the amenity of an area. When
giving planning approval, it will often be appropriate to
apply conditions restricting opening hours.
action required
Development Plans
84. In preparing development plans, planning authorities
should take account of the broad forecasts of retail
demand, deficiencies in retailing provision (if any), and
how the retail sector is likely to respond to that demand
over the plan period, by reference to location and type of
retailing. Likewise, they should take account of the market
demand for other related developments, such as commercial
leisure developments. They should, in consultation with
business interests and the local community, seek to agree a
framework for promoting the retailing and commercial
leisure roles of town centres, co-ordinated with their
policies on transport, car parking and regeneration. This
should lead to a town centre strategy involving the private
sector including retailers, leisure operators, property
owners and investors, and infrastructure providers, setting
out the scope and policies for change, renewal and
diversification.
85. Planning authorities should identify and build on
the essential qualities of the centre and seek to ensure
that it meets the needs of the community it serves. They
should take account of the dynamic nature of the retail and
leisure industries and the need to make good use of
existing infrastructure investment in town centres. In this
way, the town centre strategy can then be reflected in the
development plan. Important considerations will
include:
- the opportunities for growth, improvement or
redevelopment (including sites on the edge of centres)
and the need to encourage the best use of existing
facilities;
- the scope for diversification of uses to broaden
the range of town centre activities (see paragraphs 35
to 38);
- accessibility, the impact of traffic, and the
availability of public transport (see paragraphs 19 and
40-41);
- the need to retain and improve open space and
recreational opportunities;
- the opportunities for housing and offices,
particularly in mixed-use developments; and
- scope for adding to the quality of the urban
environment.
86. Within that context it should be possible to
establish the extent to which the town centre in the first
instance, and edge-of-centre in the second instance, can
satisfy that demand through development and change. As part
of the overall provision, consideration should be given to
the role of out-of-centre developments and whether there is
a requirement for further such provision. If so, such
developments should always be within the overall policy
objective of giving priority to, and strengthening and
safeguarding, the town centre. The scope for provision of
any new out-of-centre development should satisfy the
considerations in paragraph 45 and should be incorporated
in the development plan for the area.
87. Where appropriate, development plans should take
account of the likely impact of major shopping proposals on
rural areas. They should also ensure that their policies
are compatible with the aim of encouraging sustainable
development and generally seek to minimise travel demand
for shopping in their locational decisions. In devising
policies for the overall retailing and commercial leisure
strategies, planning authorities should take account of the
existing stock of recently developed floorspace and the
likelihood of other approved proposals being developed.
Structure Plans
88. The strategic framework in structure plans
should:
- set out the policy for supporting and enhancing
town centres, including an assessment of how far the
existing town centres might be able to meet the demands
for new shopping floorspace and other uses, while
contributing to consumer choice and access to new
formats;
- indicate whether, as part of the sequential
approach, there is scope for retail developments
outwith town centres; if so, indicate their scale and
general location, ensuring co-ordination with expected
housing, employment, or other planned developments,
including transport infrastructure; and
- reflect the criteria set out in this guideline
against which retail and commercial leisure development
proposals outwith town centres should be assessed.
The key diagram should distinguish the types of location
to which different policies apply.
Local Plans
89. Local plans should provide local detail and a
sharper focus to the structure plan framework. They
should:
- assess the performance of individual centres and,
as part of the strategy for town centres, indicate
their potential for change, improvement or
stability;
- aim to safeguard and support existing town centres
and other retail facilities, such as local centres and
village shops, where they are serving the local
community well;
- identify sites, including those suitable and
available within a reasonable timescale, for new retail
and commercial leisure developments within town
centres, and, if appropriate, at the
edge-of-centre;
- include criteria based policies to provide guidance
to developers who may propose new developments outwith
the framework of preferred sites in the development
plan, and indicate how such developments will be
assessed; and
- include related policies for transport, car parking
and for improving the environmental quality of town
centres, retail and commercial leisure developments,
and specify design criteria and standards against which
proposals will be judged, including those in
out-of-centre locations.
90. Local plans may also distinguish between primary and
secondary frontages in town centres, when different policy
approaches are being applied. In each case the plan should
set out clear policies for development control decisions on
retailing and related development. Plans should also show
any areas for special initiatives to improve accessibility
for people with disabilities, and for shoppers with prams
or pushchairs.
Monitoring of Retail Developments
91. Plans should be soundly based on up-to-date
information. Retailing policies and proposals in
development plans should therefore be based on a factual
assessment of retail developments and trends. Data on the
quality, quantity and convenience of retailing in the area
and the potential capacity for growth or change in the
shopping centres will be important to ensure plan policies
and proposals are properly informed. Where appropriate,
authorities should maintain time series data on shopping
patterns set up by former authorities. The private sector
should also be encouraged to help provide information. A
useful source of data is the publication Retail Inquiry
(Central Statistical Office); Scottish results are produced
biennially, and are reported in the Scottish Economic
Bulletin (available from The Stationery Office).
92. The validity of any assessment will depend
particularly on the quality, quantity and relevance of the
information obtained. It is therefore important for an
authority to ensure that data are as comprehensive,
accurate, and up-to-date as possible. Relevant data might
include population change, economic growth or decline,
retail floorspace, shop counts, expenditure patterns, car
parking, accessibility, pedestrian flows and consumer
attitudes.
Notification Arrangements
93. Planning authorities are required by the Town and
Country Planning (Notification of Applications) (Scotland)
Direction 1997, as amended by the Town and Country Planning
(Notification of Applications) (Scotland) Amendment
Direction 1998, to notify the Secretary of State when they
intend to grant planning permission for:
- development for the purpose of retail shopping
comprising an area of 10,000 square metres or more of
gross retail floorspace;
- development involving retail sales which is such
that the goods for sale are likely to be purchased to a
significant extent by persons resident within the area
of a local authority area other than that in which the
proposed development is to be situated, where the
council of the other area, having been consulted, has
made representations to the effect that planning
permission should not be granted;
- development which the planning authority considers
to be a significant departure from an approved
structure plan or a local plan approved by the
Secretary of State.
94. In addition, the Town and Country Planning
(Consultation on Retail Applications) (Scotland) Direction
1996 requires planning authorities to consult other local
authorities in respect of any development where the goods
and services are likely to be purchased to a significant
extent by residents within a local authority area, other
than that which the proposed development is to be situated.
Further information is set out in SODD Circulars 4/1997 and
15/1998.
95. These Directions are designed to reinforce policy by
providing the Secretary of State with the opportunity to
call-in applications for his own decision, although the
general policy remains that applications will be called-in
selectively and normally only where the proposals are of
more than local importance.
Environmental Assessment
96. SDD Circular 13/88 advises that the need for an
environmental assessment, under the Environmental
Assessment (Scotland) Regulations 1988, should be
considered in respect of major shopping proposals in the
light of the sensitivity of the particular location. For
out-of-town schemes an interior floor area threshold of
about 20,000 square metres (gross) provides an indication
of significance and the need for environmental assessment.
This supersedes the threshold in paragraph 18 of Annex C of
SDD circular 13/1988. For new retail proposals in urban
areas on land that has not been previously intensively
developed, a development of more than 10,000 square metres
(gross) may require environmental assessment.
97. The Scottish Office has consulted on proposed
modifications to the way in which the need for
environmental assessment is determined, having regard to
the proposed implementation of EC Directive 97/11/EC.
Revised indicative thresholds have been proposed and if
confirmed, environmental assessment may be required:-
- for new schemes on sites which have not previously
been intensively developed where the development would
provide a total of more than 10,000 sq. metres of
commercial floorspace;
- for the redevelopment of previously developed land
for projects such as shopping centres, car parks,
multiplex cinemas, where the project is on a scale
significantly greater than the previous use of the
land; or
- for major non-residential out-of-town developments,
such as shopping schemes or leisure developments
including multiplex cinemas with a floor area of 10,000
sq. metres gross or more.
In any event a proposal which is listed in Annex II to
the Directive and which is likely to have a significant
effect on the environment, will require an environmental
assessment to be carried out. Further guidance on the
implementation of EC Directive 97/11/EC will be issued
early in 1999.
notes
98. This NPPG replaces the National Planning Policy
Guideline 8 : Retailing published in 1996, which is now
withdrawn. Enquiries about the content of this guideline
should be addressed to Ken Jobling (tel. 0131-244 7548) /
Alan Denham (tel. 0131 244 7528).
99. Further paper copies may be obtained by telephoning
0131-244 7066. A copy of this NPPG is also included on The
Scottish Office web site at
www.scotland.gov.uk
glossary of terms
This glossary covers both particular forms of retail
development and types of retail location. Because retailing
is dynamic, it should be noted that new forms of retailing
may evolve which are inadequately described by current
terminology.
Amusement centres - Buildings used for such activities
as bingo halls and clubs, prize bingo centres,
amusement-with-prizes machines (for example, fruit
machines) and amusement-only machines (pin tables and video
games).
Bulky goods - Goods generally sold from retail
warehouses where the goods are of such a size that they
would normally be taken away by car and not be manageable
by customers travelling by foot, cycle or bus (flatpack),
or that large, flat areas would be required to display them
eg furniture in room sets, or not large individually, but
part of a collective purchase which would be bulky eg
wallpaper, paint.
Commercial leisure developments - Developments which
need to be accessible to a large number of people, such as
multi-screen cinemas and bowling alleys.
Comparison shopping - Other shopping not classified as
convenience shopping, which the purchaser will compare on
the basis of price, quality and quality before a purchase
is made eg clothes, fashion, gift merchandise, electrical
goods, furniture.
Convenience shopping - Broadly defined as food shopping,
drinks, tobacco, newspapers, magazines, and confectionery,
purchased regularly for relatively immediate
consumption.
Cumulative impact - Combined effect of all out-of-centre
developments, developed and proposed, on the town centre,
or the effect of such developments on all strategic
centres, including the town centre.
District centres - Shopping centres or groups of shops,
separate from the town centre, usually containing at least
one food supermarket or superstore and non-retail services,
such as banks, building societies and restaurants serving
suburban areas or smaller settlements.
Edge-of-centre - A location within easy walking distance
of the town centre, and usually adjacent to the town
centre, and providing parking facilities that serve the
centre as well as the store, thus enabling one trip to
serve several purposes.
Factory shop - A shop adjacent to the production unit
and specialising in the sale of manufacturers' products
direct to the public.
Factory outlet centres - Group of shops, usually in
out-of-centre locations, specialising in selling seconds
and end-of-line goods at discounted prices.
Multi-screen / mulitplex cinemas - A development of a
minimum of 5 screens.
Neighbourhood centres - Small groups of shops, typically
comprising a newsagent, small supermarket/general grocery
store, sub-post office and other small shops of a local
nature.
Out-of-centre - A location that is clearly separate from
a town centre but within the urban area, including
programmed extensions to the urban area in approved or
adopted development plans.
Out-of-town - An out-of-centre development on a green
field site, or on land not clearly within the current urban
boundary.
Regional shopping centres - Out-of-town centres
generally of 50,000 square metres gross retail area and
larger, typically enclosing a wide range of clothing and
other comparison goods.
Retail parks - A single development of at least 3 retail
warehouses with associated car parking.
Retail warehouse - A large single-level store
specialising in the sale of household goods such as
carpets, furniture and electrical goods, and bulky DIY
items, catering mainly for car-borne customers and often in
out-of-centre locations.
Retail warehouse clubs (or discount clubs) - Generally
out-of-centre retailers specialising in bulk sales of
reduced price, quality goods in unsophisticated buildings
with dedicated car parks. The operator may limit access to
businesses, organisations or classes of individual, through
membership restrictions.
Supermarkets - Single level, self-service stores selling
mainly food, with a trading floorspace of between about 500
and 2,500 square metres, often with their own car
parks.
Superstores - Single level, self-service stores selling
mainly food, or food and non-food goods, usually with at
least 2,500 square metres trading floorspace with dedicated
car parks at surface level.
Town centre - In this guideline, the term "town centre"
is used to cover city, town and district centres which
provide a broad range of facilities and services and which
fulfil a function as a focus for both the community and
public transport. It excludes retail parks, neighbourhood
centres and small parades of shops of purely local
significance.
Vitality and viability of town centres - Vitality is a
reflection of how busy a centre is at different times and
in different parts. Viability is a measure of its capacity
to attract ongoing investment, for maintenance, improvement
and adaption to changing needs.