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Scottish Water annual report
05/09/2007
Scottish Water's Annual Report and Accounts for 2006-07 was laid before Parliament today.
The accounts show a five per cent reduction in Scottish Water's regulated operating costs on a like-for-like basis.
A further £413 million has been invested in the improvement of assets making a significant improvement in customer services.
Scottish Water reports improvements in the quality of drinking water while making environmental changes and enabling more than 25,500 new connections to the public network.
Infrastructure Minister Stewart Stevenson said:
"Scottish Water's Annual Report and Accounts report improved performance and a significant reduction in running costs.
" The report shows a year during which Scottish Water has outperformed its delivery plan and made good progress with targets set.
"I am particularly pleased to note that Scottish Water has made dramatic improvements in customer service and made particular efforts to address development constraints by allowing a further 25,500 new properties to be connected. These improvements and those made to drinking water quality and the environment are good news for customers.
"I recognise that Scottish Water has an ambitious programme of work planned from now until 2010. This programme will continue to improve vital water services to the public."
Scottish Water is a public corporation created on April 1, 2002 from the merger of the three former regional water authorities.
The organisation is the fourth largest water and sewerage operator in the UK with a turnover of £1 billion. It provides services to 5 million domestic customers and 130,000 businesses. It operates within a regulatory framework involving the Drinking Water Quality Regulator, the Water Industry Commission for Scotland, Waterwatch Scotland and the Scottish Environment Protection Agency.