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This item was published during the term of a previous administration that ended in April 2007

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New career support for practice nurses

24/09/2004

Frontline nurses working in the key area of general practice were today given a major boost to develop their careers.

A new Framework for nurses working out of GP surgeries sets out a series of eleven standards to support them in the challenging environment of modern primary care.

Most recent statistics show that practice nurses have an estimated 5.4 million contacts with patients every year.

Practice nurses across Scotland were consulted about their roles and this Framework has been developed in accordance with their views.

Health Minister Malcolm Chisholm said:

"Practice nurses make a huge contribution to the delivery of high quality primary care services and they should be appropriately trained, involved in decision making and provided with a good working environment.

"The framework being launched today sets out standards of best practice for recruitment and personal development to benefit the nurse and ultimately patients.

"Over the last ten years, practice nursing has become possibly the fastest growing discipline in primary care and is an increasingly attractive area due to the opportunities that it can provide in areas such as chronic disease management.

"However while working in a small organisation can have its benefits such as the autonomy it brings, practice nurses often feel they lack support in their own personal development.

"This Framework gives guidance to practices on the variety of training that nurses should be offered depending on their needs, including induction periods and the assessment of training requirements.

"There will also be more opportunities for student placements to learn about the work of practice nurses, offering new challenges and ideas. Raising the profile of practice nursing is increasingly important as 60 per cent of the current workforce will reach retirement age in the next five years.

"Good teamwork and effective communication is needed within Primary Care teams and the new General Medical Services (GMS) contract will create opportunities for developing new roles in clinical leadership. As the work of the nurses in general practice becomes more specialised, with some services becoming nurse-led, closer involvement of nurses in planning and delivery of services is essential."

Director of Royal College of Nursing (Scotland) James Kennedy,said:

"This framework will give general practices a clear objective to deliver a modern and flexible working environment for practice nurses. For many patients the practice nurse is the public face of the NHS. They deserve to be supported and rewarded just like their colleagues in the NHS. I am pleased that details of how Agenda For Change might be applied to practice staff is included in the Framework. I hope practices view this as a baseline for all practice nurses in Scotland."

Bridget Hunter, Lead Officer for Nursing, Unison Scotland said:

"UNISON is delighted to note that recognition is given to the evolving role of the Practice Nurse. This is particularly so given the huge volume of changes that continue to occur within the NHS in Scotland. This document goes some way to developing consistency in the treatment of these staff which in turn offers security and ultimately safer standards of care."

The Framework for Nursing in General Practice can be accessed on the Executive website.

This Framework is endorsed by the following professional organisations: Community Practitioners' and Health Visitors' Association, Royal College of General Practioners Scotland, Royal College of Nursing Scotland, Unison, Scottish General Practioners Committee and the Scottish Practice Nurses Association.

The standards summarised in relation to the chapters are:
Fair and Consistent Treatment - This standard sets out that recruitment process of practice nursing should be impartial and fair. It covers the interviewing for and advertising of the role, job description, employment contract and the opportunity for working flexible hours.

It states that the recruitment of applicants should be done by a multi-disciplinary panel including a nurse with relevant experience to that practice. It also sets out details of Agenda for Change and how it might be applied to practice employed staff.

Induction and Initial Preparation for Role - All nurses entering a new practice should have a formal induction period which covers the key goals of the practice and the legal, occupational and health and safety requirements of the practice.

The induction should also identify the nurse's individual learning needs and a mentor should be assigned to be a point of reference within these first months.

Developing the Nursing Team - Developing new and advanced nursing roles that are informed by the needs of the patients and complement other team members. Practice nurses should have access to training that prepares them for their role and enhances it.

Learning and Personal Development - The ongoing learning of practice nurses should be supported in line with patient, community and practice needs, with dedicated time set aside.

A variety of methods of learning should be offered based on the needs of the nurses. This learning could be formal (academic/professional awards), competence based (covering topics such as dermatology, caring for epileptics/diabetics, infection control), work based (secondments, mentorship and shadowing) or self-directed by the nurse.

Communication and Teamwork - Practice nurses should be kept informed of and contribute to all decision making that effects them, supporting them as a core member of the primary health care team. Nurses should also have access to Information Technology including email and the internet.

Accountability for Professional Practice - Practice nurses should be enabled to work in an environment where they can exercise their professional accountability.

GP practices will not be assessed against these standards in any formal way but they will find it useful to self-assess as part of their own development plans. Ongoing support to practices in using the framework will be developed.

Practice nurses are not employed directly by the NHS, but are employed by general practices, which hold independent contracts with the NHS for the delivery of services. Practices can choose for themselves what staff they will employ and under what conditions, so long as they comply with employment law and contractual requirements.

Page updated: Friday, September 24, 2004