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This item was published during the term of a previous administration that ended in April 2007

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Changes to primary care services

29/10/2003

Fundamental changes to the way NHS primary care services are provided in Scotland were outlined today.

The Primary Medical Services (Scotland) Bill replaces the GP contract with a practice-based contract and delegates the contract management from the Executive to NHS Boards.

Regulations under the Bill will set out the different services that will be provided under the new contract defined as essential, additional or enhanced.

The practice based contract will ensure the multi-disciplinary approach to primary care services - the work of GPs, nurses, allied health professionals and pharmacists - is recognised and developed for the benefit of patients.

The delegation of contract management to NHS Boards is aimed at ensuring a better strategic approach to the delivery of services across a particular Board area.

Health Minister Malcolm Chisholm said:

"I believe that the new contract is very good news for patients. It will mean more services, better services and a team based approach to care. We want patients to able to see a primary care professional within 48 hours by April next year. I believe that this new contract, along with the work of the Primary Care Collaborative, will ensure that we meet that target on an ongoing basis.

"This new contract offers the opportunity to introduce the most fundamental and far-reaching changes to how primary care services are provided since 1948 when the NHS was established.

"Through the introduction of the quality framework, practices will be encouraged and incentivised to provide a first class NHS primary care service.

"The new approach puts in place national standards and expectations for patient care and, at the same time, allows NHS Boards and local practices to agree on the best way to provide care in response to local circumstances.

"I am very pleased that patient views will be strengthened through measuring patient satisfaction as part of the quality and outcomes framework. Patients will have the opportunity to express their views about the services provided by the practice."

The Minister set out eight reasons why the new contract was good for Scotland:

  1. The Patient Service Guarantee will ensure that no service will be cut. A
    new duty will be placed on NHS Boards to provide or secure the provision of services with some services offered by different services, or other providers
  2. an extra £142 million for primary care services over three years
  3. a funding formula based on the needs of patients, not the number - a high level of patient needs will attract higher levels of funding
  4. extra funding for GPs to expand the range of services available to patients in their local area
  5. the practice based contract will help develop the multi-disciplinary approach. GPs, nurses, pharmacist, health visitors and a range of allied health professionals will pool their skills to provide better services in their local communities
  6. enhanced services will shift work and resources from the acute sector to primary care meaning patients will be able to access more specialised services in their own area rather than, perhaps, having to go to hospital
  7. patients will have a say on their own practice through the quality framework. Practices that listen to patients will earn more funding than those who don't
  8. the quality framework will also reward high achievement with practices receiving financial rewards for providing high standards of care

The Minister addressed concerns that have been expressed about the provision of out of hours services.

He said:

"This is not about cutting services, it is about providing services in a different way. Anyone who needs access to primary care services out of hours will get them. That is guaranteed.

"Practices will be able to transfer the responsibility of providing services out of hours at night and weekends to NHS Boards. Work is already underway to support this change.

"A national working group has been established to provide support to boards by sharing best practice and undertaking modelling work on possible options. This is being supported by the Out of Hours Development Fund which will reach £10 million in two years' time."

The Minister went on to define the services and how they will be provided:

Essential services must be provided by all practices. This is the routine day to day work of the primary care sector which covers:

  • the management of patients who are ill or believe themselves to be ill with conditions from which recovery is generally expected. This means that patients will continue to go to their own practice for their routine health needs
  • the general management of patients who are terminally ill
  • the management of chronic diseases

Additional services encompass cervical screening; contraceptive services; vaccinations and immunisations; child health surveillance; maternity services (excluding delivery) and some minor surgery. 90 per cent of practices provide all these services at present and the new contract is not excepted to change that. If a practice is unable to provide these additional services there is a planned process to transfer responsibility to the NHS Board who will arrange an alternative provider. Patients will continue to be able to access services.

Enhanced services will be commissioned by the NHS Boards and have the scope to develop primary care and transfer work previously confined to the acute sector.

There are three main types:

  1. Directed Enhanced Services must be provided by Boards including, for
    example, flu vaccinations
  2. National Enhanced Services which Boards may decide to commission. If they
    do then the service must be provided to national minimum specifications. For example, a board may want to provide a more specialised service to patients with multiple sclerosis in the primary care setting
  3. Local Enhanced Services allow Boards and practices to develop and agree a service to meet the specific needs of the local population. For example this could be a GP providing medical cover for the hyperbaric chamber in Orkney

Page updated: Wednesday, July 21, 2004