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This item was published during the term of a previous administration that ended in April 2007

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Shopworkers deserve respect

17/09/2003

Violence against shopworkers is simply unacceptable and risks harming the prosperity of Scotland's communities, according to First Minister Jack McConnell.

He was speaking as he unveiled a 'Respect for Shopworkers Day Charter'. Produced by the shopworkers union Usdaw, with the backing of major retailers, the Charter sets out the minimum standards of respect, courtesy and dignity which the UK's shopworkers expect and deserve.

The First Minister explained that it would complement the Scottish government's drive to tackle anti-social behaviour and put respect for people and property back into Scotland's communities.

Jack McConnell said:

"Strong communities need thriving local shops to provide jobs and the goods and services people need everyday. But increasingly their future is being put at real risk because the workers on the shopfloor are facing constant abuse and attacks.

"We all need to take a stand now against this unacceptable behaviour. Local people should not feel intimidated by drunks or drug addicts when buying a loaf of bread or a pint of milk - inside or outside the shops. Nor should the shopworkers who are trying to help them.

"Usdaw's Charter hammers home that message in our shops - I am determined to take action so that the same message is heard loud and clear in communities across Scotland."

The British Retail Consortium's annual retail crime surveys have shown that violence against shopworkers is a serious and growing problem.

The Charter supports Usdaw's 'Freedom from Fear' campaign, launched in Scotland by Justice Minister Cathy Jamieson in July this year.

The Executive's proposals for action to tackle anti-social behaviour include:

  • Extending Anti-Social Behaviour Orders to under-16s;
  • Introducing focused, visible Community Reparation Orders;
  • Introducing Parenting Orders;
  • Extending the availability of electronic tagging of young people;
  • Banning the sale of spray paint to under-16s;
  • Tougher action to tackle fly-tipping, graffiti and noise nuisance;
  • Giving police powers to close premises where drug-dealing or other anti-social behaviour goes on;
  • Giving them explicit powers to disperse groups engaged in anti-social behaviour;
  • Introducing fixed penalty notices for some forms of anti-social behaviour;
  • Encouraging greater use of professional witnesses;
  • Strengthening community involvement in local anti-social behaviour strategies.

The consultation period on the proposals has now ended. It is anticipated that the Executive will introduce a bill to Parliament in October.

Page updated: Wednesday, July 21, 2004