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This item was published during the term of a previous administration that ended in April 2007

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Advice service for victims of crime in Airdrie

20/06/2003

Support for victims of crime has been bolstered today with the opening of the Airdrie Victim Information and Advice (VIA) office by the Solicitor General, Elish Angiolini QC.

VIA, part of the Crown Office and Procurator Fiscal Service, provides a dedicated service offering information and advice to victims of crime, bereaved next-of-kin and vulnerable witnesses. The introduction of the service in Airdrie is part of a Scotland-wide initiative that is considered the most significant practical development in assisting victims of crime for over 20 years.

Elish Angiolini said:

"The criminal justice system is complex and dealing with it can be difficult and distressing for victims, bereaved relatives and vulnerable witnesses. VIA will help, by guiding them through the system, offering information and advice to those who need it most.

"Staff at VIA Airdrie can explain the process and provide updates on the progress of specific cases. The information and advice offered recognises the diversity and different needs of the people with whom we deal. VIA Airdrie are already working closely with local criminal justice agencies to offer a high-quality service that takes account of the needs of each individual.

"VIA's introduction is part of a wider programme of modernisation and reform of the Crown Office and Procurator Fiscal Service. One of the main objectives of this reform is a prosecution service that is responsive to the public's needs and communicates openly and effectively. I believe the service provided by VIA demonstrates we are well on the road to achieving that aim."

Procurators Fiscal in Airdrie will refer appropriate victims of serious crimes, bereaved relatives and vulnerable witnesses to the local VIA team for cases from 07 May 2003.

The principal aims of VIA are:-

  • to inform and advise victims, bereaved next of kin and some witnesses about the criminal justice process in general
  • to provide information about the progress of the case that affects them in particular
  • to inform and advise victims and bereaved next of kin about support services
  • to facilitate referral to other agencies for specialist support and counselling as required.

The VIA service is provided to individual victims or to groups of individual victims but not usually to organisations or legal persons. For example, cases involving fraud against a large organisation will not be referred but fraud perpetrated against an individual victim (for instance, bogus workman cases) or against a small business may be.

The main categories are:

  • victims in all serious cases, where the nature of the charge(s) will be indicative of proceedings before a jury
  • the next of kin in cases involving deaths where criminal proceedings are possible and death cases where a Fatal Accident Inquiry is to be held
  • the next of kin in all cases where there were likely to be or it becomes clear after initial investigation that there will be significant further inquiries, or where, in all the circumstances, it is considered that the assistance of VIA would be appropriate.
  • victims in cases of domestic abuse
  • victims in cases with a racial aggravation and cases where it is known to the Procurator Fiscal that the victim perceives the offence to be racially motivated.
  • cases involving child witnesses
  • victims in cases involving sexual offences
  • any other victim, next of kin or witness VIA considers that because of particular vulnerability the provision of services would be beneficial. This category also includes asylum seekers.

Offices are currently operational in Aberdeen (known as the Grampian office covering Banff, Elgin, Peterhead and Stonehaven), Dundee, Edinburgh, Glasgow, Hamilton, Kilmarnock and Paisley.

Modernisation and reform changes since March 2002:

  • Recruited over 100 additional front line staff, including over 40 legal staff and 21 legal trainees, in past year. About to recruit more lawyers.
  • Introducing modern IT system, to improve case management, and ease burden of paperwork for legal staff
  • Moved to area structure, matching that of Police Forces, to improve communication and close working with police
  • Appointed senior administrators to support area Procurators Fiscal, freeing up more time for legal work
  • Appointment of Chief Executive and experienced management team, to free up senior legal staff from 'central' responsibilities such as personnel
  • Roll-out of Victim Information and Advice service, improving the level of information and support we offer victims
  • Created two new units - Civil Recovery and Criminal Confiscation, to ensure we reap the benefits of new powers contained within the new Proceeds of Crime Act
  • Have worked with staff at all levels, improving communication and levels of support offered to front line staff, to ensure efficient prosecution of crime
  • Working towards establishing independent inspectorate by the end of this year.

Page updated: Wednesday, July 21, 2004