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This item was published during the term of a previous administration that ended in April 2007

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New guidelines to protect doctors and nurses

31/01/2003

New Partnership arrangements designed to create the right conditions for front-line staff to design and drive reform for the benefit of patients were launched today.

The new Scottish Partnership Forum (SPF) and Human Resource Forum (HRF) will bring together health employees, unions, professional organisations and the Scottish Executive to set policy and implement change. This builds on a firm foundation of partnership over the last four years at national and local levels in NHSScotland.

The SPF will now have a new remit, putting workforce issues at the heart of national policy development by involving staff at the highest level. In addition, the new HR Forum is charged with tackling specific human resource issues that can and should be determined Scotland wide on a partnership basis.

At the conference, Health Minister Malcolm Chisholm also launched the Managing Health at Work Guideline, published by the Partnership Information Network (PIN) Board. The guidance focuses on the major issues that affect the wellbeing, health and safety of staff in their every day working environment, such as stress, lone working, attendance, violence and aggression, manual handling, biological and chemical dangers.

Speaking in Edinburgh at the fifth annual National Partnership Conference, the Minister said:

"The key to service improvement is partnership with patients and staff. I would like to thank everyone who has helped develop staff partnership working through the Scottish Partnership Forum and all the local partnerships throughout Scotland.

"The SPF has overseen huge changes in the way NHSScotland works as a partnership, so I am particularly pleased to announce a new National Framework for partnership working. The SPF will have a new role - no longer simply looking at HR issues, it will now be placed at the heart of national policy and involve staff at all levels.

"The new HR Forum will cover a difficult and emerging agenda to ensure that NHS Scotland is an exemplar employer, ready to develop solutions to the challenges that change will pose.

"In order to give further assistance and signify the commitment by the Executive, A Partnership Support Unit will be set up. It will receive investment to provide the support and drive at national and local levels, spread good practice and improve communications to frontline staff.

"The new framework will offer fresh impetus for partnership working at all levels. All partners must now jointly develop an agenda visible to frontline staff with clear outcomes that will move modernisation and reform forward. We must all work towards reducing bureaucracy and place great emphasis on implementation at local level through area partnership forums.

"I would also like to take this opportunity to launch the new Managing Health at Work PIN Guideline which should go some way to improving the working environment for NHS staff. This new guideline has been drafted by the health service, for the health service and now needs to be implemented by the health service. NHSScotland must be recognised as a modern employer.

"In the UK, two million workers and former workers suffer from work related ill-health each year and improving safety is a must for any responsible employer. Staff should not be made ill or suffer injury in the course of going about their work."

The Health at Work PIN Guideline covers all the major health and safety issues that could affect staff as part of their day-to-day work.

For the first time ever, these guidelines will provide NHS Boards with an ultimate sanction of withholding treatment from violent patients.

Launching the guideline the Minister said:

"This sanction - backed by staff - is the right step for us to take to deter attacks against health service workers. This new guidance will help staff deal with the small minority of individuals who make such violent attacks and ensure that all NHS staff feel safer and more secure at work.

"The vast majority of patients have nothing to fear from this new sanction. In fact, I am sure that the public will stand with NHS staff and support them in the valuable job that they do."

The new constitution and remits for the SPF and HR Forum were agreed by the stakeholders on 25 October 2002. Membership of both is drawn from trade unions and Professional Bodies, trust/health board management and the Scottish Executive Health Department (SEHD). The SPF will now have a broader more strategic role and will engage in all major topics affecting the future of NHSScotland. It will be involved in formulation of policy as well as driving practical implementation initiatives and championing partnership behaviours.

The SPF was set up in order to:

  • Provide the main forum where trade unions, professions and NHSScotland work together to influence national priorities and policy on health issues;
  • Ensure the principles of partnership are practised in NHSScotland and the Scottish Executive;
  • Champion partnership between NHSScotland and other organisations;
  • Develop partnership working through evidence based schemes; and
  • Promote and facilitate the behavioural changes that genuine partnership working entails.

The remit of the HR Forum is to ensure NHSScotland:

  • Operates as an exemplar employer;
  • Scotland-wide agreements on HR issues are used across all employers whenever consistency is appropriate;
  • Adopts national agreements to support the modernisation agenda in Scotland;
  • Adopts appropriate implementation procedures for HR policy; and
  • Introduces new HR policy and agreements which make most effective use of resources.

PIN Board was established by the NHSScotland Partnership Forum but in future will be linked to the HR Forum. Membership is drawn from Trade Unions/Professional Organisations, Trust/Health Board management and SEHD HR Department. It was set up to produce guidelines for development of good employment practice for use across Scotland.

The new guideline includes sections on major issues that can affect staff during their daily work and offers model policies on:

  • dealing positively with stress at work;
  • promoting attendance;
  • Tobacco, alcohol and other substances;
  • promoting safe manual handling;
  • protecting the health, safety and welfare of people working alone;
  • protecting against violence and aggression at work;
  • protecting staff against violence and aggression at work;
  • reducing work-related driving risks;
  • incident management; and
  • biological and chemical dangers.

The guideline reflects the Scottish Executive's priorities for NHSScotland. SEHD will work closely with other UK Health Departments to maximise all our efforts in the occupational and health and safety field and avoid duplication.

Withholding treatment in the guideline has been carefully drawn up to ensure that it will not apply to cases where a patient, in the expert judgement of a clinician, is not considered competent for their behaviour, e.g. where a patient is mentally ill. Treatment will not be refused either in cases where patients, require emergency treatment.

Page updated: Wednesday, July 21, 2004