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NHS fraud unit annual report

27/09/2002

Deputy Health Minister Frank McAveety today warned that action to cut fraud in the NHS would be stepped up by the Fraud Investigation Unit.

The Unit investigates fraud by GPs, dentists, community pharmacists and opticians and also by patients falsely claiming free or reduced cost dental treatment, eye tests, prescriptions or vouchers towards the cost of glasses.

The Unit's work helps to ensure that NHS resources remain targeted at those who are most in need and Mr McAveety stressed that those patients with genuine claims had nothing to fear. Action by the FIU would be directed towards those whose actions were depriving the health service and its patients of valuable resources.

The Minister said:

"Any fraud in the NHS is deplorable. It reduces the money available for people who need NHS treatment most. That is why I want to highlight the progress made by our Fraud Investigation Unit.

"The FIU has made considerable efforts this year to take a more proactive approach to investigating fraud by family health service practitioners. They have used sophisticated trend analysis to identify areas where there is a potential for overclaiming of payments by practitioners. The Unit has worked in co-operation with local police fraud squads in executing search warrants and is currently agreeing a 'Working Together' protocol with all Scottish forces. In partnership with Health Trusts, the FIU is pursuing fraudulent contractors through both the criminal and civil courts.

"The Unit has also implemented the same pro-active approach to detecting patient fraud, with over 10,000 claims checked and over 5,000 patients contacted. New computer software now in place will allow ten times that number of patient claims to be checked by the team in future years. This will have a real deterrent effect on those patients who are defrauding the NHS.

"Newspaper supplements and other publicity campaigns undertaken by the FIU during the year helped deter the abusers, inform patients of their rights and correct misconceptions about who is entitled to receive help with charges.

"I would also like to reassure people who have genuine claims to make. They have nothing to fear. The FIU will be concentrating its efforts on the unscrupulous activity of those who are cheating the health service."

The fraud investigation unit (FIU) was established within the Common Services Agency of the NHS Scotland in July 2000 with a remit to:

- deter, detect and pursue cases of fraud and other irregularities by family health service practitioners (GPs, dentists, community pharmacists, optometrists and ophthalmic medical practitioners) on behalf of Primary Care NHS Trusts and island NHS Boards;

- deter, detect and pursue patient fraud on behalf of Primary Care NHS Trusts and island NHS Boards;

- act as a source of specialist advice to Primary Care NHS trusts and Island NHS Boards on anti-fraud measures, the identification of risk and on counter fraud investigations.

Fraud liaison officers have been appointed in every Primary Care NHS Trust and NHS Board in Scotland to act as co-ordinator and first point of contact with the FIU.

Patients have been required to produce evidence of entitlement to free NHS prescriptions since January 1999, to free dental treatment since 15 January 2001 and to free NHS sight tests and optical vouchers since May 2001.

Examples of fraud can be found in dental, medical, ophthalmic and pharmaceutical treatment and recent investigations have included the following:

- forging patients' signatures on claim forms

- making duplicate claims

- claiming for two pair of glasses when only entitled to one

- claiming for full replacement of glasses when only a repair was undertaken

- falsifying and altering prescriptions

Extracts from FIU Annual Report 2001-2002:

- There are expected annual savings of £109,947 in respect of fraud or inappropriate claims by family health service practitioners

- £20,899 has been recovered from practitioners who have claimed payments falsely or inappropriately

- Losses to family health services of £100,924 have been identified by the FIU

- £10,861 has been recovered from patients falsely evading NHS charges

- 42 live investigations were carried out in the course of the reporting year, 30 of which are still ongoing

Copies of the FIU's annual report are available from Maggie Worsfold at the FIU on 0131 536 5254.

Page updated: Thursday, July 22, 2004