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This item was published during the term of a previous administration that ended in April 2007

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CABs in Inverness and Nairn

27/09/2002

Deputy Finance and Public Services Minister Peter Peacock today visited two citizens advice pilot projects in Inverness and Nairn.

Citizens Advice Scotland (CAS) and Nairn Citizens Advice Bureau (CAB) aim to deliver modern, accessible and citizen-focused services to the benefit of their local communities.

This has been facilitated by initiatives including a new electronic information system which is being phased in to all Bureaux, and a dedicated website meeting public need for direct access to information and advice.

Nairn CAB is also one of nine CABs taking part in a CAS project which aims to improve access to justice by creating a "community legal service", providing legal information, advice and help for people in the local area, including rural areas.

At Nairn Mr Peacock, a former CAB employee, said:

"Citizens Advice Scotland is to be congratulated for the range of modern and innovative initiatives which are opening up access to their services.

"Since the project's launch in March this year, CAB has put in place measures which have a gone a long way to providing more flexible, high-quality information and advisory service for customers.

"They are modernising rapidly using the benefits of modern technology to widen and improve access to their core services.

Highland Council funds six CABx in its catchment area. Nairn CAB is part-time, opening from 10.00-13.00 with an afternoon and evening session added on a Thursday.

The Executive is committing £500,000 per annum to central support for money advice, subject to future spending reviews. The Executive has made an additional annual investment of £3million available for local money advice provision. The objective is to provide advice at an early stage for those in debt.

Page updated: Thursday, July 22, 2004