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NHSScotland

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Plans to stamp out racism in NHS

05/12/2001

New measures to tackle institutional racism in NHSScotland - backed by investment of £1.1 million - were unveiled today.

Health Minister Malcolm Chisholm today announced a five-point plan to stamp out institutional racism and improve access to health services for patients from ethnic minorities.

The moves follow the publication today of an 18-month study, 'Fair for All', into how the NHS meets the health and healthcare needs of ethnic minority people. The study shows wide variations in levels of access to care, a lack of capacity to deal with ethnic minority health issues, and a lack of awareness of ethnic minority health issues among NHS leaders.

Today's package of measures aims to create an NHS which effectively tackles the language and cultural barriers which are preventing ethnic minorities from receiving the equitable level of healthcare and treatment they deserve.

The new measures include -

- draft guidance for all NHS Chief Executives, outlining what standards they should be meeting in the treatment of ethnic minority patients, the recruitment and retention of ethnic minority staff, the provision of religiously sensitive food and better patient information in a wider range of languages;

- a high-level NHS 'Consensus Conference' to be held next month to finalise the standards and create a sense of NHS ownership over them;

- the establishment of an ethnic minority resource centre, supported by £1.1m over the next three years. Based within Scotland's Public Health Institute, it will support NHSScotland staff in meeting the new standards and help spread good practice;

- a pledge to ensure that existing NHS guidelines, drawn up in conjunction with NHS staff groups, on equal opportunities policies and tackling bullying and harassment in the workplace are rigorously enforced;

- and a commitment that every NHS Chief will sign up to the Commission for Racial Equality's Leadership Challenge, requiring them to actively promote racial equality and provide information on their planning, action and progress.

Announcing the new measures in Edinburgh, Mr Chisholm said:

"The NHS was established to provide universal healthcare for all - regardless of class, race, gender or religion. Fifty years on it has managed to keep pace with the many advances in medicines and technology - but as our research shows, it has in many ways failed to keep pace with the major population changes which have taken place in Scotland.

"The research conducted by Dr Rafik Gardee did not find real evidence of individual racist behaviour within NHSScotland. However, it did find that the NHS had too often failed to overcome the language and cultural barriers faced by many ethnic minority patients. Barriers which can stand in the way of people from ethnic minority backgrounds accessing the same quality of care as everyone else.

"This research, together with the unprecedented action announced today will help us work with NHS employers and staff to root out institutional racism from NHSScotland and address issues relating to access and use of health services. NHS Boards will be required to provide religiously appropriate food and provide better patient information available in a wider range of languages. NHS leaders will also have to ensure that the provision of services for ethnic minority groups forms part of their 'core business' - not as an 'add on' to existing services or as part of some well-intentioned but short-term project.

"This will be the first step towards ensuring that regardless of where care is provided - whether the most remote and rural areas parts of Scotland or in the East End of Glasgow - it must meet the health needs of Scotland's ethnic minority communities much more effectively than in the past. I have committed the NHS to supporting and equipping staff to rise to this challenge and I am confident that they will embrace these improvements enthusiastically."

Trevor Jones, Chief Executive of NHSScotland, said:

"The 'Fair for All Report' - the first of its kind and unique in its field - presents a picture of positive progress in many areas. But it but does not shirk from a 'warts and all' analysis where needed. It raises key issues about the action needed to ensure further improvements for ethnic minorities are made throughout Scotland.

"The report shows that while much good practice exists, there is still some way to go in planning and developing a 'culturally competent' NHSScotland - a service that takes account of the distinctive needs of the diverse groups throughout the country.

"It has never been acceptable to relegate the health needs of a group on the basis of small numbers or cultural background. This document makes clear that those days are past. I believe that NHSScotland is willing to rise to the challenge, set out in last year's Scottish Health Plan, of meeting the distinctive health needs of people and family groups from ethnic minority communities. Ignorance is no longer an excuse for inaction. We will have a new £1.1m resource centre for use by all in the NHS on these issues.

"This represents a challenging agenda for NHSScotland but one which I am proud to accept on behalf of all my NHS colleagues. Today, I will sign up to the Commission for Racial Equality's Leadership Challenge as a sign of my clear commitment to translating these measures into positive action. A commitment which will be matched by the Chief Executive of every health organisation in Scotland."

Deputy Chair of the Commission for Racial Equality, Dr Moussa Jogee, said:

"The CRE's Leadership Challenge invites leaders across Scotland's public, private and voluntary sectors to make a personal commitment to the eradication of racial discrimination. By taking personal responsibility to ensure that their organisations are working towards racial equality, these leaders show that there is no place for racism in modern Scottish society.

"I am delighted that Trevor Jones has taken up the Challenge on behalf of NHSScotland. His signature signals the establishment of a strong working partnership between the CRE and NHSScotland - two organisations working towards the common goals of ensuring that Scotland's health services are appropriately designed and delivered to meet the needs of our diverse society.

"I and my staff at the CRE in Scotland look forward to developing this partnership with Trevor Jones and his colleagues over the coming months and years."

In 1998, the then Scottish Office Health Minister, Sam Galbraith, challenged the NHS to integrate ethnic minority health issues in to their mainstream work and not treat them as an 'add-on'. Last year, the Scottish Executive Health Department commissioned a 'stocktake' of policies and practices used by Boards and NHS Trusts in meeting this challenge.

The audit was conducted by Dr Rafik Gardee - a consultant in Public Health at Greater Glasgow Primary Care Trust, and one of Scotland's top experts in the field of ethnic minority health issues. He was supported in his work by his colleague Prince Obike. The audit analyses the current situation, outlines the support which the NHS organisations say they need to enable them to progress work in this field and sets out the requirements now being placed on NHS organisations to meet the distinctive health needs of people from Scotland's ethnic minority communities.

The main findings of the stocktake were that:

- Health Boards and NHS Trusts were at very different stages in responding to the health and services needs of ethnic minority communities

- in some areas, the issue has been given low priority. This was a direct result of the relatively low visibility of ethnic minority communities and the wider pressures on resources

- while some NHS organisations had undertaken some good project development work, many were in the early stages of acting on ethnic minority health issues and concerns

- in some rural areas there was a 'colour blind' with organisations treating everyone the same, without acknowledging that each ethnic minority group has very different health needs which need to be addressed

- there were examples of good practice and these should be drawn on more widely by NHSScotland

This is the summary of a much fuller report, has already been made available to the NHS, and is available on the Scottish Executive website - www.scotland.gov.uk

The measures being announced today are in line with the commitment in the Scottish Health Plan to establish a truly patient-centred NHS

Page updated: Friday, August 27, 2004